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Carid

Auto Parts and Accessories
  • 7 ISSUES RESOLVED
  • 635 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $549 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
  • Shop on-line 11
  • Website 9
  • Products 7
  • Easy to find products 6
  • Prices 4

Customers don't like

  • Lack of customer service15
  • Poor customer service14
  • Selling things thats not in stock10
  • Post-sales service9
  • Horrific horrific horrific6
Delete
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $65.9K CLAIMED LOSSES
  • $758 AVERAGE LOSS
2.0
Exchange, Refund and Cancellation Policy
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service15
  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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