Carid vs Napa Auto Parts

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Carid

Equipment
  • 3 ISSUES RESOLVED
  • 377 TOTAL REVIEWS
  • $82.5K CLAIMED LOSSES
  • $569 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shop on-line 11
  • Website 7
  • Easy to find products 5
  • Products 5
  • Small company trying to act like a major supplier 2

Customers don't like

  • Lack of customer service41
  • Post-sales service21
  • Selling things thats not in stock20
  • Inaccurate information9
  • Misleading information8

Products by Carid

No items

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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $94.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Not impressed 1
  • That napa finally came through 1
  • Salesman 1

Customers don't like

  • Customer service4
  • Product quality3
  • Quality2
  • Salesman2
  • Quality of parts2

Products by Napa Auto Parts

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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