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Carid

Equipment
  • 5 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $98.6K CLAIMED LOSSES
  • $560 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shop on-line 11
  • Website 7
  • Easy to find products 5
  • Products 5
  • Prices 3

Customers don't like

  • Lack of customer service16
  • Selling things thats not in stock10
  • Post-sales service9
  • Lack of communication4
  • Misleading information4
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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Clean facility 2
  • Salesman 1
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Employees2
  • Ignorance2
  • Parts quality2
  • Restocking fee1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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