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Carid

Auto Parts and Accessories
  • 7 ISSUES RESOLVED
  • 674 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $545 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Shop on-line 11
  • Website 9
  • Products 7
  • Easy to find products 6
  • Prices 4

Customers don't like

  • Poor customer service15
  • Lack of customer service15
  • Selling things thats not in stock10
  • Post-sales service9
  • Horrific horrific horrific6
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Napa Auto Parts

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 267 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Customer service6
  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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