Carid vs Firestone Complete Auto Care

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Carid

Equipment
  • 3 ISSUES RESOLVED
  • 380 TOTAL REVIEWS
  • $83K CLAIMED LOSSES
  • $568 AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
  • Shop on-line 11
  • Website 7
  • Easy to find products 5
  • Products 5
  • Prices 3

Customers don't like

  • Lack of customer service41
  • Post-sales service21
  • Selling things thats not in stock20
  • Inaccurate information9
  • Misleading information8

Products by Carid

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Firestone Complete Auto Care

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 457 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $922 AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
  • Good tires 2
  • Manager was nice 2
  • Outstanding 2
  • That the front person attempted to help 2
  • Usually mechanics do good work 2

Customers don't like

  • Poor service and excessive charge10
  • Long wait6
  • Suggesting unnecessary repairs6
  • Full of it5
  • Horrible experience5

Products by Firestone Complete Auto Care

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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