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Carid

Equipment
  • 3 ISSUES RESOLVED
  • 391 TOTAL REVIEWS
  • $86.7K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shop on-line 9
  • Website 6
  • Products 5
  • Easy to find products 4
  • Prices 3

Customers don't like

  • Lack of customer service40
  • Post-sales service21
  • Selling things thats not in stock20
  • Inaccurate information9
  • Misleading information7
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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $205 AVERAGE LOSS
2.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Customer service5
  • Attitude and failure to support the product they sold me4
  • Post sale service return policy4
  • Failure to make things right3
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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