PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discounted Wheel Warehouse and Carid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discounted Wheel Warehouse
Carid

Discounted Wheel Warehouse and Carid Overview

Total reviews 173 1134
Company responses 0 0
Issues resolved 0 19

Discounted Wheel Warehouse and Carid Consumer Ratings

Rank
104 out of 451 in Auto Parts and Accessories category
116 out of 451 in Auto Parts and Accessories category
Product or Service Quality
No votes
82 in category
Exchange, Refund and Cancellation Policy
No votes
79 in category
Price Affordability
No votes
95 in category
Turnaround Time
No votes
87 in category

Discounted Wheel Warehouse and Carid Rating Details

Product or Service Quality
No votes
1.4 (599 reviews)
Reviewer's quote

...Customer Service said that their website is under construction. If that is the case, why am I being punished for their misinformation!?!!?..

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...I was also told that nothing could be done because the returns department was also gone!! I'm completely disillusioned and disgusted with this "customer service department" as they have done absolutely nothing aside from answering the phone and telling me "no". Now I'm out $90 because this company will do, and has done, nothing! Avoid the frustration and go to your local auto parts store. These fools are good for...

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Exchange, Refund and Cancellation Policy
No votes
1.2 (579 reviews)
Reviewer's quote

This time the lady who answered the phone told me that I scratched the rims and the manager isn't going to exchange nor give me a refund for their scratched up rims that they sent to me. This company cant be doing well, because if they were they would have exchanged the wheels or refunded my money...

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...(parent company, soon to be acquired by Legacy Acquisition Corp, so you might have to look under that name) and CARiD: They ship shoddy parts then refuse a refund. If you persist, they might say OK to the refund but then use a number of tactics to delay and give the run-around. I'm working on my BBB complaint and reviews but wanted to give a heads up right...

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Price Affordability
No votes
2.1 (509 reviews)
Reviewer's quote

...This should not be coming out of my pocket since everything was supposed to be included in original price which was paid in full first day they requested money..

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...year make and model of vehicle and that I needed a car cover for a customer of mine--the agent supposedly researched it and told me which one I needed in my price range---7 days later had car cover tried it and didn't fit--after repeatedly calling carid back got someone and they were going to send me a different one and I ship the first one...

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Turnaround Time
No votes
1.3 (508 reviews)
Reviewer's quote

The phone rep offered me a different set for more money - I went along because I was in a serious time crunch and told them I needed them ASAP. I was assured they were shipping from the next state and they would be here within a few days. Another two weeks, no updates, they dont answer their...

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...I contacted Caruso 3xs and each time was told credit was being processed. On 11/4/2020 I was informed by Leah that item was damaged and they could not give me a credit. After almost a month they tell me the item was damaged, I find that very hard to believe...

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Discounted Wheel Warehouse and Carid Pros and Cons

Pros
  • Never again
  • Thinking this was a good company
  • Fair price
  • Shop on-line
  • Website
  • Products
Cons
  • Poor customer service
  • Massive wait times when calling
  • Unprofessional demeanor
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock

Discounted Wheel Warehouse and Carid Most Positive Reviews

Top rated reviews
5

I have purchased 3 sets of wheels from everything from a car to two 2500 HD 's . The service was great . The shipping...

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5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

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5

Purchased wheels and tires for my Ford Mustang GT. The rep was great and knowledgeable and helped me walk through the wh...

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5

Bought a Grille for my 2006 Cadillac Escalade. Ordered the right one and was sent the right one but once installed it wa...

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Discounted Wheel Warehouse and Carid Most Critical Reviews

Lowest rated reviews
1

order a set of 22 inches rims sells rep put me in for a set of 20 . When I told them about there era . They tells me it...

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1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

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1

I previously worked there... this company is fraud so I QUIT!!!!! The sales rep will deal with you to get their...

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1

Recommenended wrong item, sent a broken one, would not take back. Worst company i have ever dealt with. Called them over...

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Discounted Wheel Warehouse and Carid Latest Reviews

Recent published reviews
1

Website listed wheels that would fit my car and they dont fit. Company will not pay the return shipping, even though...

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No votes

Company stuc me for $211 and sent me an expired

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1

Ordered a set of tires, a week goes by and I inquire about the status to find out theyre out of stock but they already...

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1.4

I could vent but after Paying $800.00 trying to get ITEM ( TRUCK RAILS) after more than 35 days and no answer from...

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Discounted Wheel Warehouse and Carid Products and Services

Most reviewed product and services
  • Discounted Wheel Warehouse Shipping Service (37 reviews)
  • Discounted Wheel Warehouse Sales Representative (2 reviews)
  • Discounted Wheel Warehouse Estimate (1 review)
  • Carid Shipping Service (251 reviews)
  • Carid Auto Part (22 reviews)
  • Carid Catalogue (2 reviews)