PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discounted Wheel Warehouse and Carid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discounted Wheel Warehouse
Carid

Discounted Wheel Warehouse and Carid Overview

Total reviews
166
987
Company responses
0
0
Issues resolved
0
17

Carid was first mentioned on PissedConsumer on May 8, 2008 and since then this brand received 987 reviews. It is 821 reviews more than Discounted Wheel Warehouse received since Jan 24, 2008.

Discounted Wheel Warehouse and Carid Consumer Ratings

Rank
70 out of 519 in Auto Parts and Accessories category
87 out of 519 in Auto Parts and Accessories category
Product or Service Quality
61 in category
66 in category
Price Affordability
51 in category
72 in category
Exchange, Refund and Cancellation Policy
65 in category
69 in category

According to consumer ratings and reviews, Discounted Wheel Warehouse ranks 17 points higher in the Auto Parts and Accessories category than Carid. People gave Discounted Wheel Warehouse 1.5 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 77 points higher than the worst rated brand in this category. At the same time, Carid was rated 1.5 stars for Product or Service Quality criterion in this category and it is 72 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Discounted Wheel Warehouse has a higher rating than Carid. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Discounted Wheel Warehouse 1.2 stars and it is 53% greater than other in category. Carid however was rated 1.2 stars and it is 49% worse than other in category.

Discounted Wheel Warehouse and Carid Rating Details

Product or Service Quality
1.5 (70 reviews)
1.5 (514 reviews)
Reviewer's quote

terrible customer service. Bought 4 tires, received 2. Trying to contact and get the shipping information on second pair - could not get it...

PissedConsumer1774954

brought car mats for a esclade don't fit wrong color,poor quality paid 434. 35 for them..

PissedConsumer1772250
Price Affordability
2.4 (69 reviews)
2.1 (442 reviews)
Reviewer's quote

...This should not be coming out of my pocket since everything was supposed to be included in original price which was paid in full first day they requested money..

PissedConsumer1659662

...These are supposed to be "Road Hazard Balance" which was included in price. After two more days could not take it anymore and went to a professional tire/rim place. Kid you not guy tells me front two tires are out of round and 3 of the 4 tires are way off balance...

Terry C
Exchange, Refund and Cancellation Policy
1.2 (67 reviews)
1.2 (497 reviews)
Reviewer's quote

...They received them, but refuse to exchange them or refund my money. They are rude and dishonest. Avoid these thieves..

Zarianna

I am waiting for refund check..

PissedConsumer1763548

Discounted Wheel Warehouse and Carid Pros and Cons

Pros
  • Never again
  • Thinking this was a good company
  • Good customer service
  • Shop on-line
  • Website
  • Products
Cons
  • Unprofessional demeanor
  • Not getting what i paid for
  • Massive wait times when calling
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock

Discounted Wheel Warehouse and Carid Most Positive Reviews

Top rated reviews
5

I have purchased 3 sets of wheels from everything from a car to two 2500 HD 's . The service was great . The shipping...

5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

Discounted Wheel Warehouse and Carid Most Critical Reviews

Lowest rated reviews
1

order a set of 22 inches rims sells rep put me in for a set of 20 . When I told them about there era . They tells me it...

1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

Discounted Wheel Warehouse and Carid Latest Reviews

Recent published reviews
1

terrible customer service. Bought 4 tires, received 2. Trying to contact and get the shipping information on second...

Read all 166 reviews
1

brought car mats for a esclade don't fit wrong color,poor quality paid 434.35 for them

Read all 987 reviews

Discounted Wheel Warehouse and Carid Products and Services

Most reviewed product and services
  • Discounted Wheel Warehouse Shipping Service (36 reviews)
  • Discounted Wheel Warehouse Customer Care (21 reviews)
  • Discounted Wheel Warehouse Sales Representative (2 reviews)
  • Carid Shipping Service (240 reviews)
  • Carid Customer Care (153 reviews)
  • Carid Auto Part (22 reviews)