PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chris Alstons Chassisworks and Carid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chris Alstons Chassisworks
Carid

Chris Alstons Chassisworks and Carid Overview

Total reviews
1
1048
Company responses
0
0
Issues resolved
0
19

Chris Alstons Chassisworks and Carid Consumer Ratings

Rank
318 out of 385 in Auto Parts and Accessories category
108 out of 385 in Auto Parts and Accessories category
Product or Service Quality
No votes
81 in category
Exchange, Refund and Cancellation Policy
No votes
78 in category
Price Affordability
No votes
88 in category
Turnaround Time
No votes
84 in category

Chris Alstons Chassisworks and Carid Rating Details

Product or Service Quality
No votes
1.5 (546 reviews)
Reviewer's quote

No items

I called their customer service line to figure out what was going on the 27th of June 2020 (mind you I placed and corrected the address on the 24th of June 2020)I spent about 45 minutes on the phone. Most of it on hold. First they were trying to charge me $15-20 for the change of address since it...

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Exchange, Refund and Cancellation Policy
No votes
1.2 (529 reviews)
Reviewer's quote

No items

...I felt misled, requested cancellation and was told it would be 2+3-5 days before my money was returned on an item that has yet to ship. Their customer service was unhelpful and I will never do business with them again. I would have been better off with Ebay or Amazon...

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Price Affordability
No votes
2.1 (470 reviews)
Reviewer's quote

No items

I had them strung me for a rebuilt steering rack for 4 or 5 months, with them keeping my $800 purchase price, plus more than $300 for core charges. Once I cancelled the order I called an old friend whose napa store Took one whole day to put the right part in front of me on his counter at a lower...

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Turnaround Time
No votes
1.4 (465 reviews)
Reviewer's quote

No items

When I called the customer service line, They could not even tell me if the part is ever been shipped, I use PayPal now I have to waste time and file for a refund. This is not the first time that I had trouble with this company, But everyone deserves a second chance, I should have really learned...

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Chris Alstons Chassisworks and Carid Pros and Cons

Pros
No votes
  • Shop on-line
  • Website
  • Products
Cons
  • Poor communication
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock

Chris Alstons Chassisworks and Carid Most Positive Reviews

Top rated reviews
No votes
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

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No votes
5

Bought a Grille for my 2006 Cadillac Escalade. Ordered the right one and was sent the right one but once installed it wa...

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Chris Alstons Chassisworks and Carid Most Critical Reviews

Lowest rated reviews
No votes
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

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No votes
1

Recommenended wrong item, sent a broken one, would not take back. Worst company i have ever dealt with. Called them over...

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Chris Alstons Chassisworks and Carid Latest Reviews

Recent published reviews
No votes
No votes

Hi. Thank you for your concern. I received a reply which I answered. At this time Im undecided, I may make a car change...

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No votes
2.1

I placed an order that totaled $215.00 for brakes for my car. I was also living at a different address than what I had o...

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Chris Alstons Chassisworks and Carid Products and Services

Most reviewed product and services
No votes
  • Carid Shipping Service (243 reviews)
  • Carid Customer Care (160 reviews)
  • Carid Auto Part (22 reviews)