Caribbean Cruise Line vs Carnival Cruise Line

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Caribbean Cruise Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $380 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Staff
Website
Diversity of Products or Services
Number of Destinations
  • Accomadations 1
  • Food 1
  • Location of cruise 1
  • Staff 1

Customers don't like

  • Basic lying to the customer1
  • Confusing pitch1
  • Mean employees1
  • Method of pitch1
  • Method of selling trip1

Products by Caribbean Cruise Line

No items

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Carnival Cruise Line

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 267 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.5
Customer service
Staff
Website
Diversity of Products or Services
Number of Destinations
  • Dining room and cabin stewart 8
  • Food and most of the staff 3
  • Low level crew members make the experience special 3
  • Particularly the dining room staff 3
  • Pricing 2

Customers don't like

  • Poor customer service9
  • Untruthful customer service4
  • Whole cruise was a night mare4
  • Guest service3
  • Security check point rude and no sympathy3

Products by Carnival Cruise Line

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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