PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carhop and JD Byrider as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carhop
JD Byrider

Carhop and JD Byrider Overview

Total reviews
547
1468
Company responses
0
0
Issues resolved
2
2

JD Byrider was first mentioned on PissedConsumer on Nov 20, 2007 and since then this brand received 1468 reviews. It is 921 reviews more than Carhop received since Jun 2, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Carhop customer support team and JD Byrider customer service.

Carhop and JD Byrider Consumer Ratings

Rank
953 out of 5344 in Dealers category
739 out of 5344 in Dealers category
Customer service
505 in category
380 in category
Website
802 in category
722 in category
Staff
577 in category
476 in category

According to consumer ratings and reviews, JD Byrider ranks 214 points higher in the Dealers category than Carhop. People gave Carhop 1.3 stars for Customer service criterion in Dealers category and it is 1249 points higher than the worst rated brand in this category. At the same time, JD Byrider was rated 1.7 stars for Customer service criterion in this category and it is 1374 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that JD Byrider has a higher rating than Carhop. Regarding Staff criterion, consumers gave Carhop 1.5 stars and it is 67% greater than other in category. JD Byrider however was rated 1.8 stars and it is 73% greater than other in category.

Carhop and JD Byrider Rating Details

Customer service
1.3 (162 reviews)
1.7 (506 reviews)
Reviewer's quote

Im a present carhop customer whom is almost done with last payments from my first financed vehicle from carhop located in daly city ca. I have spoken with mgrs who not only lied about their name, but the offers they have given on the phone for another vehicle..

Syddia R

...The salesman was awful to me and this was after I had already been a loyal customer for 3 years with another car..

Cassadee
Website
1.5 (155 reviews)
1.9 (471 reviews)
Reviewer's quote

...I will definitely refer them to this website..

Ronnesha

I sign in to pay my bill thru the website site . It signs me in thru Google. I realize now they can see my address book and I'm a few days late and they called people I never authorized...

Daniel H
Staff
1.5 (153 reviews)
1.8 (499 reviews)
Reviewer's quote

The staff in the carhop location in Sacramento are amazing and so helpful. However the business ultimately, which is out of the employee's hands, is bs. The warrenty offered is very picky and doesn't last...

Amanda B

...the service staff kept blowing me off fixing whatever small thing they could to get me out of there. the service manager ever sat in my face and told me how im not getting anything for free in his shop. mind you this is the same issue I had been dealing with since the 1st week I purchased this car...

Auburn

Carhop and JD Byrider Pros and Cons

Pros
  • That i was able to be financed with my credit
  • Low-price deal
  • Repair done
  • Financed me
  • Down payment
  • Nice people
Cons
  • Lousy cars
  • Customer service
  • Poor quality car
  • Customer service
  • Unprofessional conduct
  • Cnac

Carhop and JD Byrider Most Positive Reviews

Top rated reviews
5

Carhop is not easy or fast, but they are racsist.

5

The jd byrider in Greenville South Carolina is wonderful the finance manger Mike Morton is the best he is really a ...

Carhop and JD Byrider Most Critical Reviews

Lowest rated reviews
1

Sold me a ford Taurus when I was in time of need, I would of lost my job without a car. I just got rid of my other car t...

1

sold my grand daughter a 2005 Hundaui Elantra with 85,000 miles for $14,000 basic, plain no bells or whistles at 24...

Carhop and JD Byrider Latest Reviews

Recent published reviews
1

I filed an application for credit with Car Hop and from the start have had horrible service from the sales rep named...

Read all 547 reviews
1.3

I’m just angry at this company. I feel I’ve been sold a bad car 2 years ago. You guys kept ordering wrong parts for me...

Read all 1468 reviews

Carhop and JD Byrider Products and Services

Most reviewed product and services
  • Carhop Customer Care (28 reviews)
  • Carhop Loan (20 reviews)
  • Carhop Auto Loan (19 reviews)
  • Jd Byrider Customer Care (117 reviews)
  • Jd Byrider Car Repair (43 reviews)
  • Jd Byrider Sales Representative (19 reviews)