PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carhistory Us Org and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carhistory Us Org

Carhistory Us Org

Has Verified Representatives
2.4
Pep Boys

Pep Boys

1.8
Carhistory Us Org
Pep Boys

Carhistory Us Org and Pep Boys Overview

Total reviews
79
1386
Company responses
72
0
Issues resolved
2
5

Carhistory Us Org and Pep Boys Consumer Ratings

Rank
30 out of 474 in Auto category
204 out of 1730 in Service Centers and Repairs category
Website
89 in category
129 in category
Customer service
37 in category
197 in category
Product or Service Quality
72 in category
159 in category
Discounts and Special Offers
99 in category
111 in category

Carhistory Us Org and Pep Boys Rating Details

Website
1.2 (26 reviews)
2.4 (255 reviews)
Reviewer's quote

...Website indicated a $1. 00 charge. Made a mistake in VIN# on first try...

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Talked to his unconcerned supervisor and they said they couldn’t do that because what I had ordered on their website. That infuriated me further because I KNOW what kind of vehicle I own lol. Anyway they are sending me a return shipping label, which could take 24 to 48 hours then I have to send the...

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Customer service
1.6 (24 reviews)
1.5 (313 reviews)
Reviewer's quote

Customer service agent who took my call admitted that many called in there not knowing how they were getting charged this amount. Do not use these clowns unless you have a throw away debit or gift card. Bad people, why do I have to use at least 100 words? A a a a a a a a a a a a a a a a a a a a a...

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...Called their customer service number. spoke with a rep who said, sorry you need to mail everything as the digital version wont do. Thats BS!..

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Product or Service Quality
1.1 (22 reviews)
1.6 (266 reviews)
Reviewer's quote

I payed for a service that said it was $1 but they charged me $18. 95 for the past four months. Not only that the document they provided was garbage..

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They keep hanging up the phone on me anytime I ask about my rebate card! Very bad service at the store and thru the phone! I will no longer take any of my vehicles to any pep boys cause of the poor service they provide. I wouldnt recommend pep boys to anyone..

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Discounts and Special Offers
1 (21 reviews)
2 (174 reviews)
Reviewer's quote

I wanted a history of my car and an idea of its current value. The cost of such a report was supposed to be $1.00. I received a report but the links to comparing carInsurance and accidents and services did not work. Today I found out that my credit car was charged $18.95 and this would be a...

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...00; this price would be after discounts. I was upset but, my husband gave it the okay. The following week Pep Boys [Marcos] called us again, informing us that some water had leaked into the motor heads and the price increased to $2600...

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Carhistory Us Org and Pep Boys Pros and Cons

Pros
  • Report was ok
  • Speed of report
  • Report was pretty good
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
  • Waiting for refund on money i didnt authorize on my debit card
  • One dollar report is a lie run away fast
  • Website is miss leading
  • Customer service
  • Poor service provided
  • Poor service

Carhistory Us Org and Pep Boys Most Positive Reviews

Top rated reviews
5

Fell into this site today and processed a request for report. Agree that they asked for a lot more information than...

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5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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No votes
5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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Carhistory Us Org and Pep Boys Most Critical Reviews

Lowest rated reviews
1

carhistory.us.org is a scam. They run a multitude of websites pretending to be nonprofits that just need $1 for you to...

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1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

Website advertises $1.00 Vin Reports, then they bill your credit card monthly saying you signed up for a years worth of...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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Carhistory Us Org and Pep Boys Latest Reviews

Recent published reviews
1.7

I wanted a history of my car and an idea of its current value. The cost of such a report was supposed to be $1.00. I rec...

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No votes

No answer to the phone

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No votes

First they said the report was free. Then they charged one dollar for the free report. But then they started charging...

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1

Caused my car to blow head gasket by removing my anti freeze cap

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Carhistory Us Org and Pep Boys Products and Services

Most reviewed product and services
  • Carhistory Us Org Vehicle History Report (46 reviews)
  • Carhistory Us Org Subscription (3 reviews)
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (55 reviews)