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Carfax

Auto
  • 1 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.2
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Food junkys 1

Customers don't like

  • Incorrect facts11
  • Reporting false information5
  • Deceptive pricing4
  • This is not the 1st carfax issue3
  • Report false information3
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Truecar

Dealers
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $33.1K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
1.2
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Search feature 1
  • Guaranteed discount offered 1

Customers don't like

  • Not up front about cost2
  • Not delivering what was promised2
  • Lied to us2
  • Would not honor a written quote1
  • Misleading discount offers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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