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Carfax

Auto
  • 1 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.3
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services

No items

Customers don't like

  • Incorrect facts10
  • Reporting false information5
  • Deceptive pricing4
  • Report false information3
  • This is not the 1st carfax issue3
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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 592 COMPANY RESPONSES
  • 951 TOTAL REVIEWS
3.3
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service8
  • Careless representatives6
  • No customer appreciation5
  • Rude representatives5
  • Customer support4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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