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Carfax

Dealers
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
1.3
Website
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services

No items

Customers don't like

  • Incorrect facts12
  • Report false information8
  • Reporting false information7
  • Deceptive pricing6
  • Missing information about vehicle5
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DriveTime

Dealers
  • 6 ISSUES RESOLVED
  • 904 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
3.5
Website
Customer service
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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