PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carfax and Chrysler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carfax
Chrysler

Carfax and Chrysler Overview

Total reviews
273
1128
Company responses
0
0
Issues resolved
2
5

Carfax and Chrysler Consumer Ratings

Rank
104 out of 472 in Auto category
66 out of 472 in Auto category
Customer service
74 in category
47 in category
Website
91 in category
59 in category
Product or Service Quality
74 in category
59 in category
Diversity of Products or Services
81 in category
60 in category

Carfax and Chrysler Rating Details

Customer service
1.1 (68 reviews)
1.5 (283 reviews)
Reviewer's quote

The customer service here does not exist. I would say it's abysmal, but that would mean there is some. I accidentally purchased a package of six reports...

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...After I went inside to acquire about my vehicle a man told me to go customer service to see if it was ready. When I get to customer service a man walked over that was in the shop and got my papers. He told me the man behind the counter will help me...

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Website
1.2 (58 reviews)
2.2 (220 reviews)
Reviewer's quote

...No email I'd on website..

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A PDI is explained something like this and was taken from a website and wording could be different for each dealership but the Safety Check should be the same for all, "Before a vehicle is ready for customer to take delivery Pre Delivery Inspection (PDI) must be performed on the vehicle. This...

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Product or Service Quality
1.2 (53 reviews)
1.5 (264 reviews)
Reviewer's quote

WENT TO GET MY TRUCK FIXED AND DEALER CALL EXTENDED WARRANTY NAD NOW THEY WONT FIX IT BECAUSE OF HE SERVICE PLAN CO IS ON THE CARFAX AND THEY THINK i HAVE ANOTHER WARRANTY WHICH DONT..

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But things changed when I found the original Crowley Liner Services, INC, automobile inspection record. This document was left in the vehicle glove compartment, and stated the following: Inspection Port: JAX Inspected by: Paul Date: 8/20/18 Door Left Front (Damage Code 512, Sever Code 11)...

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Diversity of Products or Services
1.2 (49 reviews)
1.8 (146 reviews)
Reviewer's quote

I was going to purchase a 2006 Mercedes Benz for my wife VIN # 4JGCB75E36A021055. The interior looked too new, so I did a simple research of the VIN from Mercedes own home page and found out that the drivers seat caught fire and burned the entire interior and was replaced from Mercedes. Here's...

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But things changed when I found the original Crowley Liner Services, INC, automobile inspection record. This document was left in the vehicle glove compartment, and stated the following: Inspection Port: JAX Inspected by: Paul Date: 8/20/18 Door Left Front (Damage Code 512, Sever Code 11)...

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Carfax and Chrysler Pros and Cons

Pros
  • Great website and report
  • Lots of info on car
  • I liked being able to research vin prior to testing vehicle
  • I liked the cars and service until now
  • Car before all recalls
  • Looks of the car
Cons
  • Incorrect facts
  • Reporting false information
  • No customer service
  • Customer service
  • Service
  • Cannot fix car

Carfax and Chrysler Most Positive Reviews

Top rated reviews
5

I have owned my H2 for over 8 years. Car Fax falsely reported it as wrecked during this time frame. It never happened....

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5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

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No votes
5

I have a 2006 jeep liberty and my 2 rear window regulators have been broke ,,, for the second time ' I feel so many...

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Carfax and Chrysler Most Critical Reviews

Lowest rated reviews
1

I went to trade in my car the other day, they pulled the Carfax and it said that the airbags were deployed? I have...

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1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

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1

you are mislead to believe unlimited for 60 days. you only get 5 then have to use tag number. like one said no one...

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1

2008 Dodge Charger Lifetime Power-train Warranty not being honored. I went for a oil change today at Mancari's Chrysler...

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Carfax and Chrysler Latest Reviews

Recent published reviews
1

A potential buyer ran a CarFax on my vehicle and advised that an accident was reported on May 31st, 2019. I have owned...

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1.4

Greetings. Hope everyone is good health. I need your help.
In January 2019, I bought an Alfa Romeo Giulia QV from the loc...

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1

I accidentally ordered the wrong package for $99.99 and decided to order the 39.99 one. Then decided that would mess up...

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1.4

Greetings. Hope everyone is good health. I need your help.
In January 2019, I bought an Alfa Romeo Giulia QV from the loc...

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Carfax and Chrysler Products and Services

Most reviewed product and services
  • Carfax Vehicle History Report (99 reviews)
  • Carfax Customer Care (8 reviews)
  • Carfax Repair (5 reviews)
  • Chrysler Car (197 reviews)
  • Chrysler Customer Care (64 reviews)
  • Chrysler Roadside Assistance (20 reviews)