PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carhistory Us Org and Carfax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carhistory Us Org

Carhistory Us Org

Has verified representatives
2.5
Carfax

Carfax

1.2
Carhistory Us Org
Carfax

Carhistory Us Org and Carfax Overview

Total reviews
71
255
Company responses
70
0
Issues resolved
2
2

Carfax was first mentioned on PissedConsumer on Jul 24, 2008 and since then this brand received 255 reviews. It is 184 reviews more than Carhistory Us Org received since Jun 2, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carhistory Us Org customer support team than with Carfax customer service.

Carhistory Us Org and Carfax Consumer Ratings

Rank
28 out of 1020 in Auto category
100 out of 1020 in Auto category
Website
87 in category
86 in category
Customer service
59 in category
68 in category
Staff
60 in category
66 in category

According to consumer ratings and reviews, Carhistory Us Org ranks 72 points higher in the Auto category than Carfax. People gave Carhistory Us Org 1.1 stars for Website criterion in Auto category and it is 31 points higher than the worst rated brand in this category. At the same time, Carfax was rated 1.2 stars for Website criterion in this category and it is 32 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Carhistory Us Org has a higher rating than Carfax. Regarding Staff criterion, consumers gave Carhistory Us Org 1.4 stars and it is 50% worse than other in category. Carfax however was rated 1.1 stars and it is 55% worse than other in category.

Carhistory Us Org and Carfax Rating Details

Website
1.1 (23 reviews)
1.2 (50 reviews)
Reviewer's quote

...why this company has not made changes to its website and sales protocol since so many people have indicated that they feel as if they were scammed?..

Reed

...No email I'd on website..

PissedConsumer1054290
Customer service
1.4 (20 reviews)
1.1 (57 reviews)
Reviewer's quote

Customer service agent who took my call admitted that many called in there not knowing how they were getting charged this amount. Do not use these clowns unless you have a throw away debit or gift card. Bad people, why do I have to use at least 100 words? A a a a a a a a a a a a a a a a a a a a a...

PissedConsumer560058

I tried to contact Carfax customer service about refunding the difference, but there is no customer service number, so I submitted my request 4 times. Every time I get an email back asking is my issue was resolved. I select "No" but then I'm sent back to the page to again enter the issue to the...

Sareena
Staff
1.4 (19 reviews)
1.1 (47 reviews)
Reviewer's quote

They post wrong data.First they will say only 1$Then you notice 18.95$ charged from the card.

PissedConsumer1714667

I bougth my Toyota Sienna 2005 brand new. My car was parked, and washit by the rear by an automobile, 21th Century Insurance, changed the back door and rear bumper for wrong replacement. Later on, I scratched the right side of my car both doors, 21th refused fix it, and offer me $10,000 if they...

PissedConsumer1762846

Carhistory Us Org and Carfax Pros and Cons

Pros
  • Report was ok
  • Speed of report
  • Report was pretty good
  • Great website and report
  • I liked being able to research vin prior to testing vehicle
  • Quick refund after talking to someone
Cons
  • Waiting for refund on money i didnt authorize on my debit card
  • One dollar report is a lie run away fast
  • Website is miss leading
  • Incorrect facts
  • Reporting false information
  • Report false information about damages to vehicles

Carhistory Us Org and Carfax Most Positive Reviews

Top rated reviews
5

Fell into this site today and processed a request for report. Agree that they asked for a lot more information than...

5

I have owned my H2 for over 8 years. Car Fax falsely reported it as wrecked during this time frame. It never happened....

Carhistory Us Org and Carfax Most Critical Reviews

Lowest rated reviews
1

carhistory.us.org is a scam. They run a multitude of websites pretending to be nonprofits that just need $1 for you to...

1

I went to trade in my car the other day, they pulled the Carfax and it said that the airbags were deployed? I have...

Carhistory Us Org and Carfax Latest Reviews

Recent published reviews

My first (and only report) had any discrepancies between reported information and dealer/carfax information. The site...

Read all 71 reviews

My vehicle was involved in an accident. I received a check from the insurance company. I repaired my vehicle and went...

Read all 255 reviews

Carhistory Us Org and Carfax Products and Services

Most reviewed product and services
  • Carhistory Us Org Vehicle History Report (44 reviews)
  • Carhistory Us Org Subscription (3 reviews)
  • Carfax Vehicle History Report (91 reviews)
  • Carfax Customer Care (6 reviews)
  • Carfax Commercial (1 review)