PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carfax and Carhistory Us Org as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carfax

Carfax

1.2
Carhistory Us Org

Carhistory Us Org

Has verified representatives
2.5
Carfax
Carhistory Us Org

Carfax and Carhistory Us Org Overview

Total reviews
246
71
Company responses
0
70
Issues resolved
2
1

Carfax was first mentioned on PissedConsumer on Jul 24, 2008 and since then this brand received 246 reviews. It is 175 reviews more than Carhistory Us Org received since Jun 2, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Carfax customer support team and Carhistory Us Org customer service.

Carfax and Carhistory Us Org Consumer Ratings

Rank
99 out of 1243 in Auto category
27 out of 1243 in Auto category
Customer service
68 in category
57 in category
Website
83 in category
84 in category
Staff
64 in category
57 in category

According to consumer ratings and reviews, Carhistory Us Org ranks 72 points higher in the Auto category than Carfax. People gave Carfax 1.1 stars for Customer service criterion in Auto category and it is 64 points higher than the worst rated brand in this category. At the same time, Carhistory Us Org was rated 1.4 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Carfax has a higher rating than Carhistory Us Org. Regarding Staff criterion, consumers gave Carfax 1.2 stars and it is 52% greater than other in category. Carhistory Us Org however was rated 1.4 stars and it is 57% greater than other in category.

Carfax and Carhistory Us Org Rating Details

Customer service
1.1 (54 reviews)
1.4 (20 reviews)
Reviewer's quote

...Email complaints denied, no phone customer service!!!..

John P

...Sent an e-mail to their customer support but it was rejected as undeliverable. Called the 855 number in GA but kept getting put on hold or disconnected. Gave up as a lost cause...

PissedConsumer1050100
Website
1.3 (47 reviews)
1.1 (23 reviews)
Reviewer's quote

...No email I'd on website..

PissedConsumer1054290

...why this company has not made changes to its website and sales protocol since so many people have indicated that they feel as if they were scammed?..

Reed
Staff
1.2 (43 reviews)
1.4 (19 reviews)
Reviewer's quote

They false put wrong information on my report stating wrong mileage have proof of delarship invoice with correct mileageCarfax still has not fixed what they did wrongThese people are crooks plus no customer service

Marina C

They post wrong data.First they will say only 1$Then you notice 18.95$ charged from the card.

PissedConsumer1714667

Carfax and Carhistory Us Org Pros and Cons

Pros
  • I liked being able to research vin prior to testing vehicle
  • Great website and report
  • Quick refund after talking to someone
  • Report was ok
  • Speed of report
  • Report was pretty good
Cons
  • Incorrect facts
  • Reporting false information
  • Report false information
  • Waiting for refund on money i didnt authorize on my debit card
  • One dollar report is a lie run away fast
  • Website is miss leading

Carfax and Carhistory Us Org Most Positive Reviews

Top rated reviews
5

I have owned my H2 for over 8 years. Car Fax falsely reported it as wrecked during this time frame. It never happened....

5

Fell into this site today and processed a request for report. Agree that they asked for a lot more information than...

Carfax and Carhistory Us Org Most Critical Reviews

Lowest rated reviews
1

I went to trade in my car the other day, they pulled the Carfax and it said that the airbags were deployed? I have...

1

carhistory.us.org is a scam. They run a multitude of websites pretending to be nonprofits that just need $1 for you to...

Carfax and Carhistory Us Org Latest Reviews

Recent published reviews

I have a problem with my car fax report I don't know how my mileage is not true and I went by the mechanic and he tell m...

Read all 246 reviews

My first (and only report) had any discrepancies between reported information and dealer/carfax information. The site...

Read all 71 reviews

Carfax and Carhistory Us Org Products and Services

Most reviewed product and services
  • Carfax Vehicle History Report (89 reviews)
  • Carfax Customer Care (5 reviews)
  • Carfax Commercial (1 review)
  • Carhistory Us Org Vehicle History Report (44 reviews)
  • Carhistory Us Org Subscription (3 reviews)