PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareNow and Virtua Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareNow
Virtua Hospital

CareNow and Virtua Hospital Overview

Total reviews
125
76
Company responses
0
0
Issues resolved
1
0

CareNow was first mentioned on PissedConsumer on Apr 7, 2009 and since then this brand received 125 reviews. It is 49 reviews more than Virtua Hospital received since Jun 27, 2010.

CareNow and Virtua Hospital Consumer Ratings

Rank
286 out of 2622 in Hospitals, Clinics and Medical Centers category
257 out of 2622 in Hospitals, Clinics and Medical Centers category
Customer service
230 in category
225 in category
Staff
251 in category
264 in category
Product or Service Quality
177 in category
170 in category

According to consumer ratings and reviews, Virtua Hospital ranks 29 points higher in the Hospitals, Clinics and Medical Centers category than CareNow. People gave CareNow 1.4 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 540 points higher than the worst rated brand in this category. At the same time, Virtua Hospital was rated 1.4 stars for Customer service criterion in this category and it is 545 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that CareNow has a higher rating than Virtua Hospital. Regarding Product or Service Quality criterion, consumers gave CareNow 1.8 stars and it is 77% greater than other in category. Virtua Hospital however was rated 1.8 stars and it is 78% greater than other in category.

CareNow and Virtua Hospital Rating Details

Customer service
1.4 (58 reviews)
1.4 (38 reviews)
Reviewer's quote

Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

PissedConsumer1709954

The hospital visit for mri was rushed but ok i guess, my nightmare was with the low level of service concerning the billing dept. Rude, unhelpful, condesending and ignorent...

PissedConsumer980608
Staff
1.8 (57 reviews)
1.7 (41 reviews)
Reviewer's quote

SOME of the staff, particularly one lady at the front desk first initial 'M', now the tall skinny one, the ugly duckling--she is the biggest gossiper i have ever seen or hear--she keeps the rest of the staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the...

PissedConsumer1672050

In that time I was fortunate enough to see the staff berating a man saying they unregistered him because he walked out of the ER twice. He adamantly denied this and after belittling him for 15 minutes it turned out they were wrong and he had never been taken to the back. The story changed to he did...

PissedConsumer1671500
Product or Service Quality
1.8 (55 reviews)
1.8 (37 reviews)
Reviewer's quote

...first, I had to listen few times, I let people listening how she speaks, no one else understood, agreed with “ she is UNPROFESSIONAL” for customer service. I called her back for reschedule, she spoke with same attitude, I couldn’t reschedule or I even couldn’t find doctors...

Georgette

...I DO NOT recommend this hospital for any service after this experience. I also forgot to mention the lazy nurses and techs on the fifth floor neighborhood B. The nurse over the weekend,though pleasant,was unprofessional and I caught him doing push ups multiple times in the patient lobby...

PissedConsumer840731

CareNow and Virtua Hospital Pros and Cons

Pros
  • Dr imes
  • Dis like
  • Location
  • Room
  • Nurses
  • Food
Cons
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient
  • Result of treatment
  • Worst doctor i have ever seen in my 51 years
  • Unprofessional ultrasound technician

CareNow and Virtua Hospital Most Positive Reviews

Top rated reviews
5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

5

All the staff were first class from the minute I arrived to the time I left, they could not do enough for me and my visi...

CareNow and Virtua Hospital Most Critical Reviews

Lowest rated reviews
1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

1

i came in with severe asthma, the 2nd day i got a roommate. In 10 minutes his guest pulled out several bottles of...

CareNow and Virtua Hospital Latest Reviews

Recent published reviews
1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

Read all 125 reviews

Let me preface this by saying: I am satisfied with the level of medical care that I received during my time at Virtua. M...

Read all 76 reviews

CareNow and Virtua Hospital Products and Services

Most reviewed product and services
  • Carenow Customer Care (27 reviews)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (12 reviews)
  • Virtua Hospital Medical Care (13 reviews)
  • Virtua Hospital Customer Care (10 reviews)
  • Virtua Hospital Doctor (8 reviews)