PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareNow and Virtua Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareNow
Virtua Hospital

CareNow and Virtua Hospital Overview

Total reviews 129 82
Company responses 0 0
Issues resolved 1 0

CareNow and Virtua Hospital Consumer Ratings

Rank
348 out of 2101 in Hospitals, Clinics and Medical Centers category
258 out of 2101 in Hospitals, Clinics and Medical Centers category
Customer service
251 in category
250 in category
Product or Service Quality
201 in category
194 in category
Reliability
239 in category
180 in category
Website
243 in category
234 in category

CareNow and Virtua Hospital Rating Details

Customer service
1.4 (60 reviews)
1.4 (44 reviews)
Reviewer's quote

Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

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The hospital visit for mri was rushed but ok i guess, my nightmare was with the low level of service concerning the billing dept. Rude, unhelpful, condesending and ignorent...

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Product or Service Quality
1.8 (57 reviews)
1.8 (42 reviews)
Reviewer's quote

...he staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the rest of the staff including her--they are awful and their service sucks--they gave me a stack of sheets and did NOT go over not one of them regarding post visit care--they are all so fake and act like they are being nice, smile in your face and then go behind the walls to gossip--I hate care now, the customer service sucks big and I wish that i did not have to go there for any reason--i am kind of forced to go ...

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...I DO NOT recommend this hospital for any service after this experience. I also forgot to mention the lazy nurses and techs on the fifth floor neighborhood B. The nurse over the weekend,though pleasant,was unprofessional and I caught him doing push ups multiple times in the patient lobby...

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Reliability
1.3 (50 reviews)
1.6 (31 reviews)
Reviewer's quote

I came in on October 24,2020. Waited two hours to be seen by a doctor because I am sick for a week and nothing generic is helping. I see the nurse practitioner and they give me a covid test then have me leave. I already tested negative for covid and demanded to be seen for what I actually have. I...

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On 10/29/2020, a prescription refill was declined. It is now 11/24/2020, and I am still going back and forth. This is not a new prescription. I do not know how it is even legal to cause such a delay in a prescription refill.

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Website
2.2 (49 reviews)
2.3 (37 reviews)
Reviewer's quote

Very untrained and unprofessional staff and manager there. I was there for a simple job related blood test in which all carenow clinics are contracted with my employer for all employees' lab work and job related injuries. They made me take unnecessary visits in the midst of the Pandemic because the...

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Were to begin.I was held against my will

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CareNow and Virtua Hospital Pros and Cons

Pros
  • Dr imes
  • Dis like
  • Location
  • Nurses
  • Room
  • Location
Cons
  • Only want money not into to it to heal people
  • No duty to patient
  • Ignores and fails to review specialist recommendation
  • Result of treatment
  • Worst doctor i have ever seen in my 51 years
  • Unprofessional ultrasound technician

CareNow and Virtua Hospital Most Positive Reviews

Top rated reviews
5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

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5

All the staff were first class from the minute I arrived to the time I left, they could not do enough for me and my visi...

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5

Today is March 11, 2019 . I needed to get two prescriptions refilled, the previous clinic dropped my insurance unexpecte...

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5

Phone and extension number
for maternity department

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CareNow and Virtua Hospital Most Critical Reviews

Lowest rated reviews
1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

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1

i came in with severe asthma, the 2nd day i got a roommate. In 10 minutes his guest pulled out several bottles of...

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1

I first called Care Now for a work related injury. After violating Hippa law of naming several patients that may have b...

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1

I am having worst experience of my life woth virtua's billing department. We called them several times they never...

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CareNow and Virtua Hospital Latest Reviews

Recent published reviews
No votes

Hi, I know that there is pcr test provided for traveling at Dallas airport. To travel to Japan, a test within 72 hours...

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2.2

On 10/29/2020, a prescription refill was declined. It is now 11/24/2020, and I am still going back and forth. This is...

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1

I came in on October 24,2020. Waited two hours to be seen by a doctor because I am sick for a week and nothing generic...

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1.3

Were to begin.
I was held against my will

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CareNow and Virtua Hospital Products and Services

Most reviewed product and services
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (13 reviews)
  • Carenow Physician Doctor (3 reviews)
  • Virtua Hospital Medical Care (15 reviews)
  • Virtua Hospital Doctor (8 reviews)
  • Virtua Hospital Nurse (6 reviews)