PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Hospital and CareNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

University Hospital
CareNow

University Hospital and CareNow Overview

Total reviews
55
126
Company responses
0
0
Issues resolved
0
1

University Hospital and CareNow Consumer Ratings

Rank
394 out of 1997 in Hospitals, Clinics and Medical Centers category
313 out of 1997 in Hospitals, Clinics and Medical Centers category
Customer service
264 in category
240 in category
Reliability
232 in category
228 in category
Product or Service Quality
232 in category
191 in category
Value for money
233 in category
190 in category

University Hospital and CareNow Rating Details

Customer service
1.3 (27 reviews)
1.4 (59 reviews)
Reviewer's quote

My complaint is how poorly they approach providing access to customer service. In their world, they schedule to the minute, yet let customers wait extremely long times to contact them. Some advise provided me early in business, was: call in yourself and see what your customers experience - it might...

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Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

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Reliability
1.3 (25 reviews)
1.3 (49 reviews)
Reviewer's quote

Why is it that I have yet to come across a doctor at UH that uses the patient applications. I can send all the messages I want and I will get no response.

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This event happened @ 39769 LBJ Freeway, Dallas, TexasThis customer arrived to get a check up relative to the patients issue of "fatigue".The Doctor, Nicole Nguyen, did the workup blood work. The blood work was checked and Doctor Nguyen said to the client that "your blood sugar is very high and the...

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Product or Service Quality
1.5 (22 reviews)
1.8 (56 reviews)
Reviewer's quote

Each bill is about $1000, and the majority fee is itemized as Hospital Service(about $950-$1000). What the *** is the Hospital Service fee? All the service I got is the injection from doctor. Does the action of injecting worth $1000????? I tried my best to contact University Hospital to get an...

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...he staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the rest of the staff including her--they are awful and their service sucks--they gave me a stack of sheets and did NOT go over not one of them regarding post visit care--they are all so fake and act like they are being nice, smile in your face and then go behind the walls to gossip--I hate care now, the customer service sucks big and I wish that i did not have to go there for any reason--i am kind of forced to go ...

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Value for money
1.3 (22 reviews)
1.5 (40 reviews)
Reviewer's quote

Pregnant, long long waits for prescheduled appts. Drs are abrupt, and are not personable at all. You do not see same dr &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; each dr are not familiar with your case. La

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This company is operating for the purpose of taking your money. They have no concern about your health I was seen by one of their physicians miss diagnosed returned two days later and was told I would need to pay again. Are you kidding!!!!! From my experience if you return in a couple of days that...

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University Hospital and CareNow Pros and Cons

Pros
  • Women at kent imaging
  • Dr imes
  • Dis like
  • Location
Cons
  • Lack of respect to the patient
  • Staff
  • Poor customer service
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient

University Hospital and CareNow Most Positive Reviews

Top rated reviews
3.1

I was on 10 ns for 2 weeks and a couple of days! I met some great nurses such as Andy, Ms kayla , Ms Jennifer and Ms...

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5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

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No votes
5

Today is March 11, 2019 . I needed to get two prescriptions refilled, the previous clinic dropped my insurance unexpecte...

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University Hospital and CareNow Most Critical Reviews

Lowest rated reviews
1

In short, I went to the Parma Medical Center branch (their urgent care non-emergency center) under the fear of a broken...

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1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

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1

I haaaaaaate this hospital. I'm in severe pain and I've been here for 11 hours waiting to be seen and released. I could...

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1

I first called Care Now for a work related injury. After violating Hippa law of naming several patients that may have b...

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University Hospital and CareNow Latest Reviews

Recent published reviews
2.4

Why is it that I have yet to come across a doctor at UH that uses the patient applications. I can send all the messages...

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1

This event happened @ 39769 LBJ Freeway, Dallas, Texas
This customer arrived to get a check up relative to the patients i...

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1.8

Pregnant, long long waits for prescheduled appts. Drs are abrupt, and are not personable at all. You do not see same dr...

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1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

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University Hospital and CareNow Products and Services

Most reviewed product and services
  • University Hospital Customer Care (12 reviews)
  • University Hospital Medical Care (11 reviews)
  • University Hospital Nurse (4 reviews)
  • Carenow Customer Care (27 reviews)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (12 reviews)