PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and CareNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
CareNow

Minute Clinic and CareNow Overview

Total reviews
712
126
Company responses
0
0
Issues resolved
9
1

Minute Clinic and CareNow Consumer Ratings

Rank
337 out of 2002 in Hospitals, Clinics and Medical Centers category
315 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
248 in category
242 in category
Product or Service Quality
227 in category
192 in category
Website
317 in category
227 in category
Diversity of Products or Services
271 in category
259 in category

Minute Clinic and CareNow Rating Details

Customer service
1.3 (391 reviews)
1.4 (59 reviews)
Reviewer's quote

Upon seeing the bill, I reached customer service to indicate that I did not request or authorize this outsourcing. I sent the documentation requested via email, and followed up when I received the same bill in the mail without any update. Another month has gone by, my insurance company says it will...

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Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

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Product or Service Quality
1.5 (335 reviews)
1.8 (56 reviews)
Reviewer's quote

...They had no problem collecting my money for services, but now that I need an itemized bill, they are impossible to get ahold of...

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...he staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the rest of the staff including her--they are awful and their service sucks--they gave me a stack of sheets and did NOT go over not one of them regarding post visit care--they are all so fake and act like they are being nice, smile in your face and then go behind the walls to gossip--I hate care now, the customer service sucks big and I wish that i did not have to go there for any reason--i am kind of forced to go ...

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Website
1.9 (305 reviews)
2.2 (48 reviews)
Reviewer's quote

...The website and personnel say results will be available in 2-4 days. It is important for us to receive our results as we care for our infant granddaughter while our daughter works as a first line responder in a hospital. It is July 5, 2020 No results...

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This event happened @ 39769 LBJ Freeway, Dallas, TexasThis customer arrived to get a check up relative to the patients issue of "fatigue".The Doctor, Nicole Nguyen, did the workup blood work. The blood work was checked and Doctor Nguyen said to the client that "your blood sugar is very high and the...

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Diversity of Products or Services
1.7 (299 reviews)
1.9 (40 reviews)
Reviewer's quote

Rip off people for covered services..

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Please feell free to call me at 2142085524

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Minute Clinic and CareNow Pros and Cons

Pros
  • Convenient
  • Friendly nurse practitioner
  • Care
  • Dr imes
  • Dis like
  • Location
Cons
  • Poor customer service
  • Unprofessional service
  • Service
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient

Minute Clinic and CareNow Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

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5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

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5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

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5

Today is March 11, 2019 . I needed to get two prescriptions refilled, the previous clinic dropped my insurance unexpecte...

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Minute Clinic and CareNow Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

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1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

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1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

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1

I first called Care Now for a work related injury. After violating Hippa law of naming several patients that may have b...

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Minute Clinic and CareNow Latest Reviews

Recent published reviews
1.7

I went in for a strep test and unbeknownst to me the MinuteClinic doctor outsourced the lab test to an expedited...

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1

This event happened @ 39769 LBJ Freeway, Dallas, Texas
This customer arrived to get a check up relative to the patients i...

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No votes

Had covid test 25 days ago still no results this is terrible !!!!!

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1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

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Minute Clinic and CareNow Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)
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  • Carenow Medical Care (12 reviews)