PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareNow and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareNow
Minute Clinic

CareNow and Minute Clinic Overview

Total reviews
126
711
Company responses
0
0
Issues resolved
1
9

CareNow and Minute Clinic Consumer Ratings

Rank
315 out of 2002 in Hospitals, Clinics and Medical Centers category
337 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
242 in category
248 in category
Product or Service Quality
192 in category
227 in category
Reliability
231 in category
221 in category
Website
227 in category
317 in category

CareNow and Minute Clinic Rating Details

Customer service
1.4 (59 reviews)
1.3 (390 reviews)
Reviewer's quote

Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

Read full review

...horrible customer service!!!I..

Read full review
Product or Service Quality
1.8 (56 reviews)
1.5 (334 reviews)
Reviewer's quote

...he staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the rest of the staff including her--they are awful and their service sucks--they gave me a stack of sheets and did NOT go over not one of them regarding post visit care--they are all so fake and act like they are being nice, smile in your face and then go behind the walls to gossip--I hate care now, the customer service sucks big and I wish that i did not have to go there for any reason--i am kind of forced to go ...

Read full review

Have tried for two days to get through to customer service. Unable to get call through. My husband had a COV-19 test in May at a drive through Minute Clinic...

Read full review
Reliability
1.3 (49 reviews)
1.4 (264 reviews)
Reviewer's quote

This event happened @ 39769 LBJ Freeway, Dallas, TexasThis customer arrived to get a check up relative to the patients issue of "fatigue".The Doctor, Nicole Nguyen, did the workup blood work. The blood work was checked and Doctor Nguyen said to the client that "your blood sugar is very high and the...

Read full review

ANSWER your phone ,ANSWER your phone

Read full review
Website
2.2 (48 reviews)
1.9 (304 reviews)
Reviewer's quote

Please feell free to call me at 2142085524

Read full review

...The website and personnel say results will be available in 2-4 days. It is important for us to receive our results as we care for our infant granddaughter while our daughter works as a first line responder in a hospital. It is July 5, 2020 No results...

Read full review

CareNow and Minute Clinic Pros and Cons

Pros
  • Dr imes
  • Dis like
  • Location
  • Convenient
  • Friendly nurse practitioner
  • Care
Cons
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient
  • Poor customer service
  • Unprofessional service
  • Service

CareNow and Minute Clinic Most Positive Reviews

Top rated reviews
5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

Read full review
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

Read full review
5

Today is March 11, 2019 . I needed to get two prescriptions refilled, the previous clinic dropped my insurance unexpecte...

Read full review
5

Thank you for the attached pix. Next question must be: how long would it take you to get an appt with your primary car...

Read full review

CareNow and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

Read full review
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

Read full review
1

I first called Care Now for a work related injury. After violating Hippa law of naming several patients that may have b...

Read full review
1

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from t...

Read full review

CareNow and Minute Clinic Latest Reviews

Recent published reviews
1

This event happened @ 39769 LBJ Freeway, Dallas, Texas
This customer arrived to get a check up relative to the patients i...

Read full review
No votes

Had covid test 25 days ago still no results this is terrible !!!!!

Read full review
1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

Read full review
1.8

ANSWER your phone ,ANSWER your phone

Read full review

CareNow and Minute Clinic Products and Services

Most reviewed product and services
  • Carenow Customer Care (27 reviews)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (12 reviews)
  • Minute Clinic Customer Care (152 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (60 reviews)