PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareNow and Med Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareNow
Med Express

CareNow and Med Express Overview

Total reviews
125
198
Company responses
0
0
Issues resolved
1
0

Med Express was first mentioned on PissedConsumer on Mar 26, 2012 and since then this brand received 198 reviews. It is 73 reviews more than CareNow received since Apr 7, 2009.

CareNow and Med Express Consumer Ratings

Rank
287 out of 2628 in Hospitals, Clinics and Medical Centers category
315 out of 2628 in Hospitals, Clinics and Medical Centers category
Customer service
233 in category
239 in category
Staff
254 in category
287 in category
Product or Service Quality
179 in category
212 in category

According to consumer ratings and reviews, CareNow ranks 28 points higher in the Hospitals, Clinics and Medical Centers category than Med Express. People gave CareNow 1.4 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 538 points higher than the worst rated brand in this category. At the same time, Med Express was rated 1.4 stars for Customer service criterion in this category and it is 532 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that CareNow has a higher rating than Med Express. Regarding Product or Service Quality criterion, consumers gave CareNow 1.8 stars and it is 77% greater than other in category. Med Express however was rated 1.6 stars and it is 73% greater than other in category.

CareNow and Med Express Rating Details

Customer service
1.4 (58 reviews)
1.4 (95 reviews)
Reviewer's quote

Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

PissedConsumer1709954

...Terrible place and customer service sucks..

PissedConsumer1230050
Staff
1.8 (57 reviews)
1.6 (101 reviews)
Reviewer's quote

SOME of the staff, particularly one lady at the front desk first initial 'M', now the tall skinny one, the ugly duckling--she is the biggest gossiper i have ever seen or hear--she keeps the rest of the staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the...

PissedConsumer1672050

...And as for privacy in the examine area, you hear everything in the other examination room and the staff talking no privacy very unprofessional..

Zanaya
Product or Service Quality
1.8 (55 reviews)
1.6 (90 reviews)
Reviewer's quote

...first, I had to listen few times, I let people listening how she speaks, no one else understood, agreed with “ she is UNPROFESSIONAL” for customer service. I called her back for reschedule, she spoke with same attitude, I couldn’t reschedule or I even couldn’t find doctors...

Georgette

...They refused my employee saying they couldn’t offer this employee that service. even with my contract I would pay you people another dime and my contract will not be renewed..

PissedConsumer1676816

CareNow and Med Express Pros and Cons

Pros
  • Dr imes
  • Dis like
  • Location
  • Location to our home
  • Convenience of the location
  • Hours
Cons
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient
  • Bad service
  • Staff
  • Refused to provide treatment

CareNow and Med Express Most Positive Reviews

Top rated reviews
5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

CareNow and Med Express Most Critical Reviews

Lowest rated reviews
1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

CareNow and Med Express Latest Reviews

Recent published reviews
1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

Read all 125 reviews
1.1

I when into the med express burning and frequency and was diagnosed with a U.T.I. and then a prescripted for...

Read all 198 reviews

CareNow and Med Express Products and Services

Most reviewed product and services
  • Carenow Customer Care (27 reviews)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (12 reviews)
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (35 reviews)
  • Med Express Customer Care (23 reviews)