PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jps Health Network and CareNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jps Health Network
CareNow

Jps Health Network and CareNow Overview

Total reviews 57 127
Company responses 0 0
Issues resolved 1 1

Jps Health Network and CareNow Consumer Ratings

Rank
288 out of 2045 in Hospitals, Clinics and Medical Centers category
324 out of 2045 in Hospitals, Clinics and Medical Centers category
Customer service
215 in category
246 in category
Diversity of Products or Services
256 in category
266 in category
Website
321 in category
235 in category
Reliability
173 in category
236 in category

Jps Health Network and CareNow Rating Details

Customer service
1.5 (26 reviews)
1.4 (59 reviews)
Reviewer's quote

...the patient about what needs to be done when this occurs? Secondly, all three of the laboratory staff that I encountered on 7/2/20 can be refreshed on their customer service skills. Watching the clock ,conversing about having a bad day and waiting on 2:30pm to come and close the lab down for a staff meeting was to me very inappropriate considering that they had stuck my sister over 5 times. Thirdly, improvement in the process to having lab work performed over the weekend is much...

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Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

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Diversity of Products or Services
2 (24 reviews)
1.8 (40 reviews)
Reviewer's quote

If the jos connection do not help with dental issues then why give it out and two why not let someone know that upfront I am completely and utterly through with jps after this the protocols they have in place are not to the comfort of the pati not if you can't pay. I know understand why so many...

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...I asked for the refund for services. She stated the refund would not be available for several weeks. Dr...

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Website
1.9 (24 reviews)
2.2 (48 reviews)
Reviewer's quote

I was going in the pharmacy, I'm on crutches and the black woman at the door saw I was going to have to go straight, but her foot was in the way. I gave her a look and then she said with an attitude, "Excuse you!" I said the same. When I got to the window, the clerk told me it would be an hour and...

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Very untrained and unprofessional staff and manager there. I was there for a simple job related blood test in which all carenow clinics are contracted with my employer for all employees' lab work and job related injuries. They made me take unnecessary visits in the midst of the Pandemic because the...

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Reliability
1.7 (24 reviews)
1.3 (49 reviews)
Reviewer's quote

The people who answer your phones are rude the doctors do not care about the patients the nurses are rude this is the worst customer experience I have ever had if you do not have to use JPS are there clinics don't

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I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2 hours in the lobby and they wanted me to drink water and wait until I could go again. I mentioned I had another appointment and had to return the next day. I was told if I left, they...

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Jps Health Network and CareNow Pros and Cons

Pros
  • There are no pros
  • Pros nice staff
  • Old doctors
  • Dr imes
  • Dis like
  • Location
Cons
  • Your way of scheduling
  • Schedulers not train
  • Poor system for laboratory services
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient

Jps Health Network and CareNow Most Positive Reviews

Top rated reviews
5

I will start off by saying I HATE hospitals. I literally have to be dying to go. JPS is always the hospital I go to...

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5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

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5

I'm currently a patient, in the hospital.
I want to praise Chris Gilbert, executive Chef at the main hospital in Ft Worth...

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5

Today is March 11, 2019 . I needed to get two prescriptions refilled, the previous clinic dropped my insurance unexpecte...

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Jps Health Network and CareNow Most Critical Reviews

Lowest rated reviews
1

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related...

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1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

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1

Waiting 15+ hours to be seen on the 10th floor just being passed from shift to shift we are not a priority to anyone.

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1

I first called Care Now for a work related injury. After violating Hippa law of naming several patients that may have b...

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Jps Health Network and CareNow Latest Reviews

Recent published reviews
1.4

I was going in the pharmacy, I'm on crutches and the black woman at the door saw I was going to have to go straight,...

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1.5

Very untrained and unprofessional staff and manager there. I was there for a simple job related blood test in which all...

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1

If the jos connection do not help with dental issues then why give it out and two why not let someone know that upfront...

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No votes

I went to Care And Now at 1218 W McDermott Dr, Allen, TX 75013 , because my daughter fell off her scoter. I was...

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Jps Health Network and CareNow Products and Services

Most reviewed product and services
  • Jps Health Network Medical Care (11 reviews)
  • Jps Health Network Doctor (7 reviews)
  • Jps Health Network Pain Management Doctor (1 review)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (13 reviews)
  • Carenow Physician Doctor (3 reviews)