PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jps Health Network and CareNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jps Health Network
CareNow

Jps Health Network and CareNow Overview

Total reviews
52
126
Company responses
0
0
Issues resolved
1
1

Jps Health Network and CareNow Consumer Ratings

Rank
279 out of 1982 in Hospitals, Clinics and Medical Centers category
313 out of 1982 in Hospitals, Clinics and Medical Centers category
Customer service
204 in category
239 in category
Reliability
162 in category
229 in category
Product or Service Quality
183 in category
191 in category
Price Affordability
154 in category
216 in category

Jps Health Network and CareNow Rating Details

Customer service
1.5 (24 reviews)
1.4 (59 reviews)
Reviewer's quote

...the patient about what needs to be done when this occurs? Secondly, all three of the laboratory staff that I encountered on 7/2/20 can be refreshed on their customer service skills. Watching the clock ,conversing about having a bad day and waiting on 2:30pm to come and close the lab down for a staff meeting was to me very inappropriate considering that they had stuck my sister over 5 times. Thirdly, improvement in the process to having lab work performed over the weekend is much...

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Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

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Reliability
1.7 (23 reviews)
1.3 (49 reviews)
Reviewer's quote

It's been over a week since they screwed up my refill and have not heard back from them. I am feeling such without my medication. They dont seem to care and state that they can change my medication without my consent :angry::cry:

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This event happened @ 39769 LBJ Freeway, Dallas, TexasThis customer arrived to get a check up relative to the patients issue of "fatigue".The Doctor, Nicole Nguyen, did the workup blood work. The blood work was checked and Doctor Nguyen said to the client that "your blood sugar is very high and the...

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Product or Service Quality
1.8 (22 reviews)
1.8 (56 reviews)
Reviewer's quote

...I'm 61 and my quality of life has been abruptly taken away, making my life miserable. No one wants chronic pain. So, out of 15 specialists and Pcp's from jps, they were all wrong and one that doesn't ask you anything is right???? Makes absolutely no sense...

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...he staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the rest of the staff including her--they are awful and their service sucks--they gave me a stack of sheets and did NOT go over not one of them regarding post visit care--they are all so fake and act like they are being nice, smile in your face and then go behind the walls to gossip--I hate care now, the customer service sucks big and I wish that i did not have to go there for any reason--i am kind of forced to go ...

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Price Affordability
2.3 (21 reviews)
1.9 (46 reviews)
Reviewer's quote

I am trying to contact the office in regards to a visit I had there back in Dec 2018, I had insurance and have been sent to collections and cant find the paperwork to call them about it to submit my insurance. Not pissed lol. Just need to know where to call about it, my name is Diana Preciado I was...

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Please feell free to call me at 2142085524

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Jps Health Network and CareNow Pros and Cons

Pros
  • There are no pros
  • Old doctors
  • Doctor is the best pcp i have ever had
  • Dr imes
  • Dis like
  • Location
Cons
  • I am ver disapponited
  • Doctors dont have time for patients and dont return calls
  • Your way of scheduling
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient

Jps Health Network and CareNow Most Positive Reviews

Top rated reviews
5

I will start off by saying I HATE hospitals. I literally have to be dying to go. JPS is always the hospital I go to...

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5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

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5

I'm currently a patient, in the hospital.
I want to praise Chris Gilbert, executive Chef at the main hospital in Ft Worth...

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5

Today is March 11, 2019 . I needed to get two prescriptions refilled, the previous clinic dropped my insurance unexpecte...

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Jps Health Network and CareNow Most Critical Reviews

Lowest rated reviews
1

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related...

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1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

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1

Waiting 15+ hours to be seen on the 10th floor just being passed from shift to shift we are not a priority to anyone.

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1

I first called Care Now for a work related injury. After violating Hippa law of naming several patients that may have b...

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Jps Health Network and CareNow Latest Reviews

Recent published reviews
3.8

Complaint towards laboratory services: (1) Is there a policy and procedure in place for the laboratory staff to follow w...

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1

This event happened @ 39769 LBJ Freeway, Dallas, Texas
This customer arrived to get a check up relative to the patients i...

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No votes

I woke up with pain on my right side around my ribs. It is hard to breathe I can't take deal breaths. The pain is going...

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1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

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Jps Health Network and CareNow Products and Services

Most reviewed product and services
  • Jps Health Network Medical Care (11 reviews)
  • Jps Health Network Doctor (7 reviews)
  • Jps Health Network Customer Care (5 reviews)
  • Carenow Customer Care (27 reviews)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (12 reviews)