PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareNow and Cleveland Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareNow
Cleveland Clinic

CareNow and Cleveland Clinic Overview

Total reviews
125
316
Company responses
0
0
Issues resolved
1
1

Cleveland Clinic was first mentioned on PissedConsumer on Jul 6, 2010 and since then this brand received 316 reviews. It is 191 reviews more than CareNow received since Apr 7, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with CareNow customer support team than with Cleveland Clinic customer service.

CareNow and Cleveland Clinic Consumer Ratings

Rank
286 out of 2623 in Hospitals, Clinics and Medical Centers category
232 out of 2623 in Hospitals, Clinics and Medical Centers category
Customer service
231 in category
219 in category
Staff
251 in category
244 in category
Product or Service Quality
177 in category
176 in category

According to consumer ratings and reviews, Cleveland Clinic ranks 54 points higher in the Hospitals, Clinics and Medical Centers category than CareNow. People gave CareNow 1.4 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 539 points higher than the worst rated brand in this category. At the same time, Cleveland Clinic was rated 1.5 stars for Customer service criterion in this category and it is 551 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Cleveland Clinic has a higher rating than Cleveland Clinic. Regarding Product or Service Quality criterion, consumers gave CareNow 1.8 stars and it is 77% greater than other in category. Cleveland Clinic however was rated 1.8 stars and it is 77% greater than other in category.

CareNow and Cleveland Clinic Rating Details

Customer service
1.4 (58 reviews)
1.5 (161 reviews)
Reviewer's quote

Set up an online appointment and they called the wrong number Came in a made an appointment , went home, was called they were ready and have been here almost 2 hours This is horrific customer service..

PissedConsumer1709954

...Customer service failed to recognize or acknowledge my complaint. I believe they changed their minds to accept me as a patient. I will never recommend this medical facility to anyone for any reason..

Jeffrey C
Staff
1.8 (57 reviews)
1.8 (155 reviews)
Reviewer's quote

SOME of the staff, particularly one lady at the front desk first initial 'M', now the tall skinny one, the ugly duckling--she is the biggest gossiper i have ever seen or hear--she keeps the rest of the staff going with her sick gossiping--then i am not sure why the doctor discusses my case with the...

PissedConsumer1672050

...this place is run by young inexperience staff run by Select Medical still shaking my head why they never checked my incision was trusting them to know how to handle my situation..

Linda W
Product or Service Quality
1.8 (55 reviews)
1.8 (133 reviews)
Reviewer's quote

...first, I had to listen few times, I let people listening how she speaks, no one else understood, agreed with “ she is UNPROFESSIONAL” for customer service. I called her back for reschedule, she spoke with same attitude, I couldn’t reschedule or I even couldn’t find doctors...

Georgette

...He did a rudimentary exam on me, nothing of quality of care. he sent me to have an EMG to figure out my problems in my neck and shoulder considering I have total numbness down my arm and it is severally weak. i also have an implant in my cervical spine...

PissedConsumer1541763

CareNow and Cleveland Clinic Pros and Cons

Pros
  • Dr imes
  • Dis like
  • Location
  • Patients
  • Organization itself
  • Nurses were very good
Cons
  • Only want money not into to it to heal people
  • Wait time
  • No duty to patient
  • Rude employees
  • Care
  • Substandard care and lack of customer service

CareNow and Cleveland Clinic Most Positive Reviews

Top rated reviews
5

Went to fossil creek carenow Fort Worth Tx three and half hours later we were out the door we did web check in I don't r...

5

The Cleveland Clinic treated my wife for Esophageal cancer. Dr. Rice performed the unsuccessful massacre. She could hav...

CareNow and Cleveland Clinic Most Critical Reviews

Lowest rated reviews
1

I was given Tramadol which is dangerous for asthma patients. They ignored that on my chart. They told me my xray was...

1

Avoidable medical error and hospital acquired infections kill 440,000 patients each year in US hospitals, the third...

CareNow and Cleveland Clinic Latest Reviews

Recent published reviews
1

I went for a pre employment drug screen. After urinating in the cup, the cup was leaking due to *** I had waited 2...

Read all 125 reviews
1

I am wondering if anyone has done Rituxan infusions at CCF. I did two infusions, which didn't work - as I was told they...

Read all 316 reviews

CareNow and Cleveland Clinic Products and Services

Most reviewed product and services
  • Carenow Customer Care (27 reviews)
  • Carenow Doctor (25 reviews)
  • Carenow Medical Care (12 reviews)
  • Cleveland Clinic Medical Care (51 reviews)
  • Cleveland Clinic Customer Care (49 reviews)
  • Cleveland Clinic Doctor (35 reviews)