PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dometic and Carefree Of Colorado as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dometic
Carefree Of Colorado

Dometic and Carefree Of Colorado Overview

Total reviews
128
21
Company responses
0
0
Issues resolved
3
0

Dometic and Carefree Of Colorado Consumer Ratings

Rank
217 out of 931 in Equipment category
366 out of 1717 in Service Centers and Repairs category
Customer service
109 in category
221 in category
Product or Service Quality
120 in category
206 in category
Value for money
136 in category
236 in category
Reliability
128 in category
425 in category

Dometic and Carefree Of Colorado Rating Details

Customer service
1.5 (56 reviews)
1.4 (11 reviews)
Reviewer's quote

No reputable company that says they care about customer service would leave a customer waiting on the phone over an hour. None would put you back through the same ordeal if you have to follow-up on that call. There are no case numbers or ways to follow up on an issue--they simply answer the phone...

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...I called customer service and they were not available but they promised they would call back and still haven't done so. Avoid carefree products..

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Product or Service Quality
1.5 (56 reviews)
1.3 (15 reviews)
Reviewer's quote

If you want to support your products with repair parts and respect your customers list a good phone number and live person to take the orders. I looked for thirty minutes and couldn't find a good number to contact service. Should i have to replace my frig it will not be a Dometic...

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...Haven't used awning since as I don't trust it, and next time it fails I'll slice it off with a machete and replace it with something of quality. I wouldn't fit one of their products on my shed..

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Value for money
1.6 (46 reviews)
1.2 (10 reviews)
Reviewer's quote

...A waste of money all the way around..

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...Don't waste your money on these awnings..

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Reliability
1.3 (46 reviews)
1 (10 reviews)
Reviewer's quote

Be on hold for approximately 1 hour with no answer 3 days in a row. Need to have warranty work done on furnace.

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I have made two separate purchases in the past month attempting to match the awning fabric to my original awning fabric which needed replaced. All future shoppers beware....the pictures of vinyl and premium vinyl canopy fabrics on the carefree of Colorado website do not match what they will send...

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Dometic and Carefree Of Colorado Pros and Cons

Pros
  • Should close down immediately for everyones sake
  • Have a help line
  • During the very short life of the furnace it worked
  • Non yet
  • Looks big and awesome
  • I have no evidence of any pros
Cons
  • Poor quality
  • Avoidance of responsibility and customer service
  • Anything about this company including their attitude
  • Warranty claims not supported
  • Indifference and poor customer service
  • Failure to honor warranty

Dometic and Carefree Of Colorado Most Positive Reviews

Top rated reviews
4.7

Microwave mod cdmw12b guit working...no power.. maybe overheated...tried re- plugging..didnt work. The thermal switch...

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4

Judy Judy Judy........she is one of the BEST customer service person I have ever experienced on any online business....

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4.6

I have a 1999 RV with the original AC and thermostat. Was a little upset when this 20 year old thermostat finally died,...

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No votes

Dometic and Carefree Of Colorado Most Critical Reviews

Lowest rated reviews
1

Our dometic awning opened up while traveling on I 95 in north Carolina yesterday and damaged our motor home and my car...

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1

My travel trailer came with a Carefree Travel'r awning. The awning arm broke due to a small rain that ordinary manual aw...

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1

We purchased a top of the line fully automated awning from a Dometic dealer. First time they did not ship the wiring...

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1

Purchased a new RV March 2017, the Carefree awning worked 2 times the first day. The second day it was locked up and...

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Dometic and Carefree Of Colorado Latest Reviews

Recent published reviews
No votes

Well at the moment I have a 800 dollar paper weight. The brand new air conditioner is a failure straight out of the...

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1

I have made two separate purchases in the past month attempting to match the awning fabric to my original awning fabric...

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No votes

PLAESE CALL FRED 850-570-3066.MONDAY 4.29.TIME

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1.2

After a few months the awning began to beep every 30 seconds. Since there was nothing in the manual concerning this...

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Dometic and Carefree Of Colorado Products and Services

Most reviewed product and services
  • Dometic Air Conditioner (25 reviews)
  • Dometic Toilet (9 reviews)
  • Dometic Refrigerator (8 reviews)
  • Carefree Of Colorado Customer Care (6 reviews)
  • Carefree Of Colorado Sideblocker (5 reviews)
  • Carefree Of Colorado Tent (1 review)