PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carefree Dental and Delta Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carefree Dental
Delta Dental

Carefree Dental and Delta Dental Overview

Total reviews 38 149
Company responses 0 0
Issues resolved 0 0

Carefree Dental and Delta Dental Consumer Ratings

Rank
60 out of 1095 in Insurance category
115 out of 409 in Dentistry category
Reliability
23 in category
71 in category
Website
65 in category
96 in category
Customer service
28 in category
74 in category
Diversity of Products or Services
43 in category
92 in category

Carefree Dental and Delta Dental Rating Details

Reliability
2.3 (16 reviews)
1 (42 reviews)
Reviewer's quote

yeah So I signed up in June 2020 before doing my research and I have been noticing certain charges on my card from like Door dash.. on the 6th of July there was a 36 dollar charge to my card to a cracker barrel but I don't remember ordering it, the time it showed was 8am I was sick that day and was...

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No way of getting in touch with the company, I have been on the phone almost an hour just holding and being transferred back and forth. Don't think I will pay this due payment, they must not want it.

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Website
2.3 (16 reviews)
1.5 (49 reviews)
Reviewer's quote

I have been trying to cancel since January. I have made an email and phone call attempt to cancel my membership every month since January and each month when I think I've canceled for good, I see the charge on my card again. I don't know what I have to do to get the charges canceled. I keep saying...

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...Their website does not give any way to unsubscribe from their service, not any directions on how to do so. Worst customer service and horrible billing/service features. I'm out over $1000 due to "time limitations...

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Customer service
2.6 (14 reviews)
1.1 (58 reviews)
Reviewer's quote

...Called Carefree and got nothing but great service. They corrected the account situation, refunded my 5 payments, closed the secondary account and were professional through it all..

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...This company Customer Service is very poor in dealing with people..

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Diversity of Products or Services
2.4 (13 reviews)
1.3 (40 reviews)
Reviewer's quote

I just want to know why *** and fools EXPECT to get thousands of dollars worth of goods or services for a small monthly fee. Take carefreedental. com...

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...I got a bill for BASIC SERVICES!!! I went up to talk to my dentists billing person and she said I shouldn't be paying out of pocket for ANYTHING for the services they gave. She never heard of anybody getting a BILL for any part of basic services!!! She told me that the company was trying to scam me out of money for procedures that are always written off by EVERY dentist's billing office! She told me I don't owe them anything, as my dentist had already...

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Carefree Dental and Delta Dental Pros and Cons

Pros
  • Excellent service
  • Price
  • Friendly phone support staff
No votes
Cons
  • Scam no costumer service
  • I did not like the idea for deduction without permission
  • Customer service
  • Having to call them everyday
  • Refusal to pay claim

Carefree Dental and Delta Dental Most Positive Reviews

Top rated reviews
5

We don't have dental coverage and we needed some treatment as we've been having major tooth issues. I kept putting off...

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No votes
5

As a kid, I never had straight teeth, but I never really thought about it. As I got older, my problem grew from cosmetic...

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No votes

Carefree Dental and Delta Dental Most Critical Reviews

Lowest rated reviews
1

I inquired about Carefree Dental last November, but decided not to follow through, and did not submit ANY financial...

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1

Kids had a dental procedure done and we then proceeded to pay the dentist out of pocket as we were told to do. Delta...

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1

This morning i contacted Carefree dental regarding a payment, that was supposed to be taken out on the 15th. They took...

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1

I signed up to Delta dental PPO plan under the New York State of Health website back in Feb 10, 2014, for the coverage t...

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Carefree Dental and Delta Dental Latest Reviews

Recent published reviews
1

yeah So I signed up in June 2020 before doing my research and I have been noticing certain charges on my card from like...

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No votes

My husband purchased a plan for himself and myself for 1 year. He passed away 3 weeks later and never used it. I find...

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1.3

I have been trying to cancel since January. I have made an email and phone call attempt to cancel my membership every...

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1

No way of getting in touch with the company, I have been on the phone almost an hour just holding and being transferred...

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Carefree Dental and Delta Dental Products and Services

Most reviewed product and services
  • Carefree Dental Dental Insurance (5 reviews)
  • Delta Dental Dental Insurance (67 reviews)
  • Delta Dental Medical Claim (12 reviews)
  • Delta Dental Claim (6 reviews)