PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carefree Dental and Coventry Health Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carefree Dental
Coventry Health Care

Carefree Dental and Coventry Health Care Overview

Total reviews
35
376
Company responses
0
0
Issues resolved
0
0

Coventry Health Care was first mentioned on PissedConsumer on Dec 28, 2008 and since then this brand received 376 reviews. It is 341 reviews more than Carefree Dental received since Sep 17, 2016.

Carefree Dental and Coventry Health Care Consumer Ratings

Rank
31 out of 1480 in Insurance category
197 out of 1480 in Insurance category
Website
52 in category
175 in category
Reliability
14 in category
132 in category
Product or Service Quality
31 in category
137 in category

According to consumer ratings and reviews, Carefree Dental ranks 166 points higher in the Insurance category than Coventry Health Care. People gave Carefree Dental 2.4 stars for Website criterion in Insurance category and it is 361 points higher than the worst rated brand in this category. At the same time, Coventry Health Care was rated 1.5 stars for Website criterion in this category and it is 238 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Carefree Dental has a higher rating than Coventry Health Care. Regarding Product or Service Quality criterion, consumers gave Carefree Dental 2.5 stars and it is 92% greater than other in category. Coventry Health Care however was rated 1.3 stars and it is 67% greater than other in category.

Carefree Dental and Coventry Health Care Rating Details

Website
2.4 (14 reviews)
1.5 (146 reviews)
Reviewer's quote

I have had this insurance for 2 years it has helped me with nothing. Glasses or dental.

PissedConsumer1689930

...gov website. Coventry found any reason to deny any of her health claims. Those that they paid on some claims to the provider, they later took the money back...

PissedConsumer906831
Reliability
2.6 (13 reviews)
1.2 (87 reviews)
Reviewer's quote

Ive had this for 2 years. It has covered nothing. My glasses, dentures or anything else. I have tried to call and cancel. Cant get through

PissedConsumer1689900

I have been trying to fix a mistake made on their part since December 27, 2018. They claimed I had another insurance though I did not. Thus, they denied coverage. I was on the phone a dozen times talked to many who could not figure out about mid January. Finally they admitted to the mistake. Guess...

Roz K
Product or Service Quality
2.5 (12 reviews)
1.3 (149 reviews)
Reviewer's quote

...Called Carefree and got nothing but great service. They corrected the account situation, refunded my 5 payments, closed the secondary account and were professional through it all..

Autumn K

I have talked with their customer service on the three times in the past two years they refused and they agreed with me because my policy states it is covered but could do nothing to help me except to file a grievance to kick it up the corporate chain and you know how long the chain is. The chances...

Paul J

Carefree Dental and Coventry Health Care Pros and Cons

Pros
  • Excellent service
  • Price
  • Friendly phone support staff
  • Some people at customer service
  • Customer service reps who genuinely tried to help
  • Agent
Cons
  • I did not like the idea for deduction without permission
  • Customer service
  • Poor billing system
  • Long hold times

Carefree Dental and Coventry Health Care Most Positive Reviews

Top rated reviews
5

We don't have dental coverage and we needed some treatment as we've been having major tooth issues. I kept putting off...

5

Coventry has been great for me. Paid all claims including scripts, MRI's, CAT scans, hospital visits, and 2 correctve...

Carefree Dental and Coventry Health Care Most Critical Reviews

Lowest rated reviews
1

I inquired about Carefree Dental last November, but decided not to follow through, and did not submit ANY financial...

1

In paying for my healthcare, I pay two months at a time. Coventry debited my account two days in a row for what...

Carefree Dental and Coventry Health Care Latest Reviews

Recent published reviews

Called four times and waited 36 mins, never answered. I need help! What to do, keep calling?

Read all 35 reviews

I'm trying to verify coverage for a member and see if an out-pt procedure requires an authorization

Read all 376 reviews

Carefree Dental and Coventry Health Care Products and Services

Most reviewed product and services
  • Carefree Dental Dental Insurance (5 reviews)
  • Coventry Health Care Health Plan (64 reviews)
  • Coventry Health Care Customer Care (49 reviews)
  • Coventry Health Care Claim (20 reviews)