PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carefree Dental and Cigna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carefree Dental

Carefree Dental and Cigna Overview

Total reviews
Company responses
Issues resolved

Cigna was first mentioned on PissedConsumer on Dec 14, 2007 and since then this brand received 410 reviews. It is 375 reviews more than Carefree Dental received since Sep 17, 2016.

Carefree Dental and Cigna Consumer Ratings

31 out of 1481 in Insurance category
218 out of 1481 in Insurance category
52 in category
152 in category
14 in category
109 in category
Value for money
24 in category
136 in category

According to consumer ratings and reviews, Carefree Dental ranks 187 points higher in the Insurance category than Cigna. People gave Carefree Dental 2.4 stars for Website criterion in Insurance category and it is 359 points higher than the worst rated brand in this category. At the same time, Cigna was rated 1.6 stars for Website criterion in this category and it is 259 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Carefree Dental has a higher rating than Cigna. Regarding Value for money criterion, consumers gave Carefree Dental 2.5 stars and it is 94% greater than other in category. Cigna however was rated 1.4 stars and it is 67% greater than other in category.

Carefree Dental and Cigna Rating Details

2.4 (14 reviews)
1.6 (99 reviews)
Reviewer's quote

I have had this insurance for 2 years it has helped me with nothing. Glasses or dental.


...levant or that has already been provided multiple times before is demanded; the rationale for delays and/or denials changes depending on whom we speak to; the website is either opaque or doesn't track with what "customer service" has to say. If it is not written in the "customer service" script, it is not uttered (which would explain why, after waiting months for one ...

2.6 (13 reviews)
1.3 (93 reviews)
Reviewer's quote

Ive had this for 2 years. It has covered nothing. My glasses, dentures or anything else. I have tried to call and cancel. Cant get through


CIGNA likes to avoid paying LTD claims at all costs. Just Google CIGNA LTD complaints vs taking my word. Then spread the word to family, friends, coworkers, social media, anyone possible to HIT CIGNA IN THE POCKETBOOK BY REDUCING THE PREMIUMS CIGNA COLLECTS.In order to pay the PIGS AT THE TOP,...

Michael S
Value for money
2.5 (13 reviews)
1.4 (71 reviews)
Reviewer's quote

I called in November to cancel my service and they still took money out for December and January I called in and I was told they could only refund January payment I asked for the supervisor and she was rude also so I recommend that no one use them..

Jack C

...about CIGNA on the Internet, I fully expect them to deny my claim as this is standard procedure for the company so their CEO, and VP's can make all the money they do being overpaid for denying valid claims as indicated by past State Insurance Department investigations, fines, rulings. I have a Psychiatric Nurse Practitioner, Primary Care Physician,...

Gina S

Carefree Dental and Cigna Pros and Cons

  • Excellent service
  • Price
  • Friendly phone support staff
  • That they were supportive and helpful
  • Some of the people seemed to care a little bit
  • Pam
  • I did not like the idea for deduction without permission
  • Terrible customer service
  • No accountability
  • Do not uphold their obligations

Carefree Dental and Cigna Most Positive Reviews

Top rated reviews

We don't have dental coverage and we needed some treatment as we've been having major tooth issues. I kept putting off...


Cigna has gone above and beyond for me. I cannot thank them enough. It is a long story, but their Representative made...

Carefree Dental and Cigna Most Critical Reviews

Lowest rated reviews

I inquired about Carefree Dental last November, but decided not to follow through, and did not submit ANY financial...


Last June 2014, I had some partials made by Gwinnett Family Dental, I paid in advance what the office requested, the bal...

Carefree Dental and Cigna Latest Reviews

Recent published reviews

Called four times and waited 36 mins, never answered. I need help! What to do, keep calling?

Read all 35 reviews

I and my wife are both retired and living on a fixed income. Due to the change in health care we switched carriers....

Read all 410 reviews

Carefree Dental and Cigna Products and Services

Most reviewed product and services
  • Carefree Dental Dental Insurance (5 reviews)
  • Cigna Health Insurance (108 reviews)
  • Cigna Claim (34 reviews)
  • Cigna Disability Insurance (29 reviews)