PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TopResume and CareerExcuse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TopResume
CareerExcuse

TopResume and CareerExcuse Overview

Total reviews 7 60
Company responses 0 0
Issues resolved 0 3

TopResume and CareerExcuse Consumer Ratings

Rank
48 out of 202 in Writing and Editing Services category
20 out of 399 in Job Search and Employment category
Value for money
65 in category
22 in category
Additional Fees
33 in category
21 in category
Customer service
74 in category
22 in category
Advertised vs Delivered
55 in category
14 in category

TopResume and CareerExcuse Rating Details

Value for money
1 (5 reviews)
2.7 (27 reviews)
Reviewer's quote

...I even requested my money back at that point since it was so far from a decent resume I could only imagine how bad the final would have been. Well you guessed it, the final was just as bad. It was as if the person did not even read the feedback...

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...They provided no service and kept my money. I would able to contact the Ohio Consumer Protection Agency and found out a law firm is putting a class action against the company. They will be posting a website with information on how to participate in the class-action...

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Additional Fees
1.4 (5 reviews)
2.8 (26 reviews)
Reviewer's quote

It took them almost 3 weeks when they say within days. Then barely any collaboration and clearly the writer knows nothing of High Tech and Sales/ Nothing on my quota attainment resume 101. Called, emailed TopResume for two weeks with absolutely no response

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Jennifer Shanahan or Jennifer Hatton was in constant communication. I paid $360.00 which I might add, is very expensive, compared to the other companies that have similar services. Ms. Shanahan or Hatton continued to make promises about delivery of services and would NEVER follow through, until...

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Customer service
1 (5 reviews)
2.9 (42 reviews)
Reviewer's quote

...PATTERN OF COMPLAINT BBB files indicate a pattern of complaints concerning product quality and customer service for Top Resume. Consumers are telling BBB about their experiences after using this company's resume-writing services. Many complaints allege that they received unsatisfactory...

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As it states on our company sites home page " New Members Limited " we must at times limit the new sales in order to maintain the level of customer service our members have grown to expect. With that said, take a look at how many reviews we have. How many are good vs Bad? How many are there total?...

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Advertised vs Delivered
1 (5 reviews)
2.6 (28 reviews)
Reviewer's quote

This company is a scam. I requested a refund after the first sample was riddled with misspelling and basic grammatical errors, they refuse to provide a refund because they stated they can’t be responsible for a product once it is sent?

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...As advertised they do in fact provide excellent professional grade references. I have had the privilege to used career excuse to successfully obtain extremely gainful employment. $15...

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TopResume and CareerExcuse Pros and Cons

Pros
No votes
  • Customer service
  • Service
  • Live support and friendly customer service
Cons
  • Service sucks and resumes are poorly written
  • Writing skills
  • Everything from customer support
  • Stole my money
  • How they totally ignore you
  • Way they did not respond to my emails and phone calls

TopResume and CareerExcuse Most Positive Reviews

Top rated reviews
No votes
5

Let me start by saying that Careerexcuse.com has now been in business for over 5 years. We are not a large business and...

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No votes
5

Hello Shawn,

I'm sorry you seem to have had such a problem. I am willing to provide you with stellar services as I st...

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TopResume and CareerExcuse Most Critical Reviews

Lowest rated reviews
1

The company is engages in deceptive practices. You pay for services that will not render and when they do it is weeks...

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1

Career Excuse is a Rip-off!!!
Stay away from this bogus company. I repeat Stay away from this bogus Company. I ordered a...

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1

This company is a scam. I requested a refund after the first sample was riddled with misspelling and basic grammatical...

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1

They took my $ and never returned my calls or emails. What a joke! I went with the other company reference me now and...

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TopResume and CareerExcuse Latest Reviews

Recent published reviews
1

It took them almost 3 weeks when they say within days. Then barely any collaboration and clearly the writer knows...

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1

Jennifer Shanahan or Jennifer Hatton was in constant communication. I paid $360.00 which I might add, is very...

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1.9

I purchased the full package from Top Resume which included a resume, cover letter and " LinkedIn" review.
The cover lett...

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1

If YOU are reading this review... let my past experience influence YOUR decision and consider it YOUR sign on what NOT...

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TopResume and CareerExcuse Products and Services

Most reviewed product and services
  • Topresume Resume Writing (2 reviews)
  • Topresume Writing Service (2 reviews)
  • Careerexcuse Customer Care (12 reviews)
  • Careerexcuse Recruitment (5 reviews)
  • Careerexcuse Job Search (3 reviews)