PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareerExcuse and TopResume as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareerExcuse
TopResume

CareerExcuse and TopResume Overview

Total reviews
57
6
Company responses
0
0
Issues resolved
2
0

CareerExcuse and TopResume Consumer Ratings

Rank
21 out of 397 in Job Search and Employment category
46 out of 198 in Writing and Editing Services category
Customer service
22 in category
68 in category
Diversity of Products or Services
16 in category
37 in category
Product or Service Quality
23 in category
64 in category
Turnaround Time
16 in category
20 in category

CareerExcuse and TopResume Rating Details

Customer service
2.9 (39 reviews)
1 (4 reviews)
Reviewer's quote

As it states on our company sites home page " New Members Limited " we must at times limit the new sales in order to maintain the level of customer service our members have grown to expect. With that said, take a look at how many reviews we have. How many are good vs Bad? How many are there total?...

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...PATTERN OF COMPLAINT BBB files indicate a pattern of complaints concerning product quality and customer service for Top Resume. Consumers are telling BBB about their experiences after using this company's resume-writing services. Many complaints allege that they received unsatisfactory...

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Diversity of Products or Services
3 (35 reviews)
1.7 (3 reviews)
Reviewer's quote

...There were some problems with a background checking company, but Amey was also able to help clear that up as well! I 100% recommend their services. They know the ins and outs and will advise and coach you along the way. You're in good hands..

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...You pay for services that will not render and when they do it is weeks later, substandard quality(essentially they cut and paste your old resume). Their initial resume review is the bait and that's how they get you in. The writers are not professional Resume Writers...

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Product or Service Quality
2.8 (30 reviews)
1 (3 reviews)
Reviewer's quote

...They provided no service and kept my money. I would able to contact the Ohio Consumer Protection Agency and found out a law firm is putting a class action against the company. They will be posting a website with information on how to participate in the class-action...

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...I requested a refund after the first sample was riddled with misspelling and basic grammatical errors, they refuse to provide a refund because they stated they can’t be responsible for a product once it is sent?..

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Turnaround Time
2.8 (29 reviews)
1.7 (3 reviews)
Reviewer's quote

...She was sick at the time and still worked hard to help me out - AND IT WAS A SUCCESS! Thanks CE!..

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I purchased the full package from Top Resume which included a resume, cover letter and " LinkedIn" review.The cover letter was a general cover letter and the LinkedIn was literally just a blank form that I'm suppose to fill out.As for the resumeThe first draft came back to me filled with...

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CareerExcuse and TopResume Pros and Cons

Pros
  • Customer service
  • Service
  • Live support and friendly customer service
No votes
Cons
  • Stole my money
  • How they totally ignore you
  • Way they did not respond to my emails and phone calls
  • Service sucks and resumes are poorly written

CareerExcuse and TopResume Most Positive Reviews

Top rated reviews
5

Let me start by saying that Careerexcuse.com has now been in business for over 5 years. We are not a large business and...

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No votes
5

Hello Shawn,

I'm sorry you seem to have had such a problem. I am willing to provide you with stellar services as I st...

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No votes

CareerExcuse and TopResume Most Critical Reviews

Lowest rated reviews
1

Career Excuse is a Rip-off!!!
Stay away from this bogus company. I repeat Stay away from this bogus Company. I ordered a...

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1

The company is engages in deceptive practices. You pay for services that will not render and when they do it is weeks...

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1

They took my $ and never returned my calls or emails. What a joke! I went with the other company reference me now and...

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1

This company is a scam. I requested a refund after the first sample was riddled with misspelling and basic grammatical...

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CareerExcuse and TopResume Latest Reviews

Recent published reviews
5

I want to give a special to Amey for helping me when I was in need. Not only was she fast to respond and set everything...

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1.9

I purchased the full package from Top Resume which included a resume, cover letter and " LinkedIn" review.
The cover lett...

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1

I wish I had read the reviews before I paid them. They provided no service and kept my money. I would able to contact...

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1

Paid for the service in May 2018, I like their initial review and thought they were a professional service to help me hi...

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CareerExcuse and TopResume Products and Services

Most reviewed product and services
  • Careerexcuse Customer Care (12 reviews)
  • Careerexcuse Recruitment (5 reviews)
  • Careerexcuse White Collar Membership (3 reviews)
  • Topresume Writing Service (2 reviews)
  • Topresume Resume Writing (1 review)