PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareerExcuse and LiveCareer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LiveCareer

LiveCareer

Has verified representatives
2.4
CareerExcuse
LiveCareer

CareerExcuse and LiveCareer Overview

Total reviews
57
402
Company responses
0
371
Issues resolved
2
7

LiveCareer was first mentioned on PissedConsumer on Jul 31, 2013 and since then this brand received 402 reviews. It is 345 reviews more than CareerExcuse received since May 23, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with CareerExcuse customer support team than with LiveCareer customer service.

CareerExcuse and LiveCareer Consumer Ratings

Rank
21 out of 534 in Job Search and Employment category
29 out of 534 in Job Search and Employment category
Customer service
20 in category
66 in category
Website
14 in category
61 in category
Diversity of Products or Services
15 in category
58 in category

According to consumer ratings and reviews, CareerExcuse ranks 8 points higher in the Job Search and Employment category than LiveCareer. People gave CareerExcuse 2.9 stars for Customer service criterion in Job Search and Employment category and it is 157 points higher than the worst rated brand in this category. At the same time, LiveCareer was rated 1.1 stars for Customer service criterion in this category and it is 111 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that CareerExcuse has a higher rating than LiveCareer. Regarding Diversity of Products or Services criterion, consumers gave CareerExcuse 3 stars and it is 92% greater than other in category. LiveCareer however was rated 1.4 stars and it is 67% greater than other in category.

CareerExcuse and LiveCareer Rating Details

Customer service
2.9 (39 reviews)
1.1 (152 reviews)
Reviewer's quote

As it states on our company sites home page " New Members Limited " we must at times limit the new sales in order to maintain the level of customer service our members have grown to expect. With that said, take a look at how many reviews we have. How many are good vs Bad? How many are there total?...

PissedConsumer1093250

Seriously, why would anyone pay 25$ to build resume??? The customer service rep was polite and promised that he will cancel and refund my money, which he never did. So I called my bank in a week and disputed the charge. Looks like some legal team from Live career fought back with my bank and...

Muralidharan P
Website
3.2 (38 reviews)
1.7 (138 reviews)
Reviewer's quote

...They will be posting a website with information on how to participate in the class-action. I will post the website as soon as it is up..

Brent M

Website advertising “free resume templates” caught my eye, as I am currently job-seeking and dislike resume building. Spent well over an hour entering and refining data - I will say I loved the feature that automatically offered bulletpoint options based on the job title. Finally reached the...

Alex N
Diversity of Products or Services
3 (35 reviews)
1.4 (123 reviews)
Reviewer's quote

...There were some problems with a background checking company, but Amey was also able to help clear that up as well! I 100% recommend their services. They know the ins and outs and will advise and coach you along the way. You're in good hands..

angela d

I paid for services today and not able to download resume. I have called several time and was told IT was working on updating the system and give it fifteen minutes...

Kim S

CareerExcuse and LiveCareer Pros and Cons

Pros
  • Customer service
  • Service
  • Live support and friendly customer service
  • Easy resume builder
  • Easy to make resume
  • Easy cover letter options
Cons
  • Stole my money
  • How they totally ignore you
  • Way they did not respond to my emails and phone calls
  • Horrible customer service
  • Deceptive billing practices
  • Unwilling to provide resolution

CareerExcuse and LiveCareer Most Positive Reviews

Top rated reviews
5

Let me start by saying that Careerexcuse.com has now been in business for over 5 years. We are not a large business and...

5

Went on the website to create a resume. I was a bit dismayed that I had to pay almost $2 just to download my resume but...

CareerExcuse and LiveCareer Most Critical Reviews

Lowest rated reviews
1

Career Excuse is a Rip-off!!!
Stay away from this bogus company. I repeat Stay away from this bogus Company. I ordered a...

1

I thought I'd give LiveCareer's service a try as I haven't updated my CV in a while. Then I did what I'm guessing most p...

CareerExcuse and LiveCareer Latest Reviews

Recent published reviews
5

I want to give a special to Amey for helping me when I was in need. Not only was she fast to respond and set everything...

Read all 57 reviews

My wife and I now have a subscription to my resume that we discovered half a year later that we've been paying $25 a...

Read all 402 reviews

CareerExcuse and LiveCareer Products and Services

Most reviewed product and services
  • Careerexcuse Customer Care (12 reviews)
  • Careerexcuse Recruitment (5 reviews)
  • Careerexcuse Job Search (3 reviews)
  • Livecareer Resume Writing (51 reviews)
  • Livecareer Subscription (48 reviews)
  • Livecareer Customer Care (31 reviews)