PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareerExcuse and LiveCareer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LiveCareer

LiveCareer

Has Verified Representatives
2.4
CareerExcuse
LiveCareer

CareerExcuse and LiveCareer Overview

Total reviews
59
404
Company responses
0
371
Issues resolved
3
7

CareerExcuse and LiveCareer Consumer Ratings

Rank
16 out of 398 in Job Search and Employment category
32 out of 398 in Job Search and Employment category
Customer service
23 in category
70 in category
Website
14 in category
63 in category
Diversity of Products or Services
18 in category
60 in category
Reliability
16 in category
52 in category

CareerExcuse and LiveCareer Rating Details

Customer service
2.9 (41 reviews)
1.1 (153 reviews)
Reviewer's quote

As it states on our company sites home page " New Members Limited " we must at times limit the new sales in order to maintain the level of customer service our members have grown to expect. With that said, take a look at how many reviews we have. How many are good vs Bad? How many are there total?...

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...The customer service rep tried to sell to me again despite the fact I never had anything from them since the original payment..

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Website
3.2 (40 reviews)
1.7 (139 reviews)
Reviewer's quote

...They will be posting a website with information on how to participate in the class-action. I will post the website as soon as it is up..

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Website advertising “free resume templates” caught my eye, as I am currently job-seeking and dislike resume building. Spent well over an hour entering and refining data - I will say I loved the feature that automatically offered bulletpoint options based on the job title. Finally reached the...

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Diversity of Products or Services
3 (37 reviews)
1.4 (124 reviews)
Reviewer's quote

...JENNIFER HATTON, AMEY, WILLIAM, BILLY BOB or WHOEVER will just kindly and effectually sell their services and the MOMENT your funds are received..

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I paid for services today and not able to download resume. I have called several time and was told IT was working on updating the system and give it fifteen minutes...

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Reliability
2.9 (33 reviews)
1.1 (80 reviews)
Reviewer's quote

I had been working as a consultant for the last 4 years. Most of the roles had been with private equity firms, which often prefer to keep the relationship with their portfolio companies discreet. I signed several confidentiality and nondisclosure agreements. Those agreements seemed innocuous at the...

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You chose the wrong lawyer to scam. Apparently my step daughter was lured in by your "free" resume builder, which (judging by other comments on here) ended with a request for a $1.95 trial charge, which then automatically turned into a recurring $39.80/month charge. That charge has been arriving...

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CareerExcuse and LiveCareer Pros and Cons

Pros
  • Customer service
  • Service
  • Live support and friendly customer service
  • Easy resume builder
  • Easy to make resume
  • Easy cover letter options
Cons
  • Stole my money
  • How they totally ignore you
  • Way they did not respond to my emails and phone calls
  • Horrible customer service
  • Deceptive billing practices
  • Unwilling to provide resolution

CareerExcuse and LiveCareer Most Positive Reviews

Top rated reviews
5

Let me start by saying that Careerexcuse.com has now been in business for over 5 years. We are not a large business and...

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5

Went on the website to create a resume. I was a bit dismayed that I had to pay almost $2 just to download my resume but...

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5

Hello Shawn,

I'm sorry you seem to have had such a problem. I am willing to provide you with stellar services as I st...

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5

I have owned my own company for 6 years I don't need a resume or a business plan. After waiting on hold for a short...

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CareerExcuse and LiveCareer Most Critical Reviews

Lowest rated reviews
1

Career Excuse is a Rip-off!!!
Stay away from this bogus company. I repeat Stay away from this bogus Company. I ordered a...

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1

I thought I'd give LiveCareer's service a try as I haven't updated my CV in a while. Then I did what I'm guessing most p...

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1

They took my $ and never returned my calls or emails. What a joke! I went with the other company reference me now and...

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1

I've had the same issue as everyone else. I tried to go back to the web site to see what the prices were after the $40...

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CareerExcuse and LiveCareer Latest Reviews

Recent published reviews
1

If YOU are reading this review... let my past experience influence YOUR decision and consider it YOUR sign on what NOT...

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1

I signed up for an initial trial of $1.95. Now, $166.00 later, I have never received anything from them. It is a scam...

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4.2

I had been working as a consultant for the last 4 years. Most of the roles had been with private equity firms, which oft...

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No votes

May I please cancel my subscription, i have tried to cancel by email but my email is not registering. please email me to...

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CareerExcuse and LiveCareer Products and Services

Most reviewed product and services
  • Careerexcuse Customer Care (12 reviews)
  • Careerexcuse Recruitment (5 reviews)
  • Careerexcuse Job Search (3 reviews)
  • Livecareer Resume Writing (51 reviews)
  • Livecareer Subscription (50 reviews)
  • Livecareer Customer Care (32 reviews)