PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareCredit and Plenti as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareCredit
Plenti

CareCredit and Plenti Overview

Total reviews
462
190
Company responses
0
0
Issues resolved
1
0

CareCredit was first mentioned on PissedConsumer on Oct 11, 2007 and since then this brand received 462 reviews. It is 272 reviews more than Plenti received since Apr 28, 2016.

CareCredit and Plenti Consumer Ratings

Rank
15 out of 362 in Cards category
34 out of 362 in Cards category
Customer service
15 in category
35 in category
Product or Service Quality
10 in category
22 in category
Interest Rate
12 in category
26 in category

According to consumer ratings and reviews, CareCredit ranks 19 points higher in the Cards category than Plenti. People gave CareCredit 1.7 stars for Customer service criterion in Cards category and it is 63 points higher than the worst rated brand in this category. At the same time, Plenti was rated 1.3 stars for Customer service criterion in this category and it is 43 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that CareCredit has a higher rating than Plenti. Regarding Interest Rate criterion, consumers gave CareCredit 1.8 stars and it is 85% greater than other in category. Plenti however was rated 1.5 stars and it is 67% greater than other in category.

CareCredit and Plenti Rating Details

Customer service
1.7 (94 reviews)
1.3 (104 reviews)
Reviewer's quote

I spoke to a customer service agent and asked how to set up a notification for when my promotional dated ended. I set up to be notified 10 days before that date so I could pay the balance and avoid interest. I told the agent I don't review monthly statements I just want to be reminded to pay it in...

Tatha J

Out of service number for customer services..

Yazmyn
Product or Service Quality
2.2 (93 reviews)
1.5 (96 reviews)
Reviewer's quote

They have the WORST account managers I've ever had the disgrace of speaking with. I called them once with an Issue and this manager named BRENDA gave me so much attitude and was condescending. She continuously went off topic and never addressed my issue. I waited 40 minutes to get on the phone and...

PissedConsumer1493360

...I called customer service at plenti on 3/21/18 at 2:49 pm and spoke with a man. He said plenti is not running that promotion and I have to call the customer service at Winn Dixie. I told him I have the $5...

Michele L
Interest Rate
1.8 (88 reviews)
1.5 (67 reviews)
Reviewer's quote

...They are charging me a late fee every month and this fee is about the same as if I were paying interest. The reason I used this card was because of the interest free time period but now I realize that I have been scammed..

Ann B

Mi trageta no funciona tiene los numeros rayados

Javian

CareCredit and Plenti Pros and Cons

Pros
  • That i was approved for a credit line
  • Convenience
  • Use right away
  • Shopping and earning points
  • Winn dixie and exxon
  • What i was told i would see for automatic offers
Cons
  • Poor customer service
  • Misleading information about promotional periods
  • Disreputable practices
  • Resolution and accountability
  • Account does not work
  • Plenti customer service

CareCredit and Plenti Most Positive Reviews

Top rated reviews
5

May 15, 2015 I placed $2,000.00 on my Care Credit card. They have been pleasant to work with. I have read the other...

5

If you purchase an item with plenyi points can it be returned for cash.

CareCredit and Plenti Most Critical Reviews

Lowest rated reviews
1

It used to be that if your pet needed expensive emergency care or any kind of expensive care but you didn't have all...

1

Someone is using my plenti points! I called plenti 2x so far to report what was happening but nothing was done! I...

CareCredit and Plenti Latest Reviews

Recent published reviews

They are not answering the phone. It hangs up.

Read all 462 reviews

I went to the store several times and have asked about getting a new card, they told me to go online and I would be...

Read all 190 reviews

CareCredit and Plenti Products and Services

Most reviewed product and services
  • Carecredit Account (110 reviews)
  • Carecredit Credit Card (110 reviews)
  • Carecredit Customer Care (35 reviews)
  • Plenti Rewards Program (110 reviews)
  • Plenti Customer Care (23 reviews)
  • Plenti Account (17 reviews)