PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CareCredit and Plenti as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CareCredit
Plenti

CareCredit and Plenti Overview

Total reviews 484 192
Company responses 0 0
Issues resolved 3 0

CareCredit and Plenti Consumer Ratings

Rank
18 out of 204 in Cards category
49 out of 204 in Cards category
Customer service
18 in category
43 in category
Product or Service Quality
13 in category
34 in category
Interest Rate
14 in category
32 in category
Website
9 in category
29 in category

CareCredit and Plenti Rating Details

Customer service
1.7 (104 reviews)
1.3 (104 reviews)
Reviewer's quote

Spoke to 4 people in customer service. First one who spoke in accented English understood what I needed and she was to transfer me to online assistance. Call was disconnected...

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...Customer service laughed at me and disconnected me twice after Being on hold for over 30 minutes..

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Product or Service Quality
2.1 (102 reviews)
1.5 (96 reviews)
Reviewer's quote

...MILITARY STATIONED IN JAPAN WITH A 12-HOUR TIME DIFFERENCE MAKING IT IMPOSSIBLE TO CONNECT WITH A LIVE BODY VIA THE ONLY CONTACT OPTION: THEIR CUSTOMER SERVICE LINE WITH NO OTHER CONTACT OPTION THE INTEREST IS RAPING BUT IF YOU'RE DESPERATE TO FIND A WAY TO MANAGE, YOU TAKE WHAT YOU'RE APPROVED...

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Out of service number for customer services..

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Interest Rate
1.8 (96 reviews)
1.5 (67 reviews)
Reviewer's quote

HE ALSO NEVER EXPLAINED THE INTEREST RATE WOULD BE 26. 99%! Not only did was the withdrawal my application not done for the $1899 charge, somehow, I was charged ANOTHER $1899 in addition to that! I WAS/AM LIVID! These idiots do not know that $1899 - $1899 = $0. 00!! Simple arithmetic people!!! I...

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Mi trageta no funciona tiene los numeros rayados

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Website
2.3 (95 reviews)
1.6 (91 reviews)
Reviewer's quote

...about as helpful as the *** website they've spent 10. 00 to get up and running. Sorry, just very frustrated and figured I wouldnt hold back :) ..

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While attempting to log in to the plenti card website to complain, I discovered that plenti card points are awarded on the basis of 1 point for every GALLON of fuel purchased, NOT on the basis of 1 point per $1 purchase as in done for other purchases. Each 100 plenti points is worth a $1 cash...

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CareCredit and Plenti Pros and Cons

Pros
  • That i was approved for a credit line
  • Convenience
  • No interest if paid off within the promotional period
  • Shopping and earning points
  • Winn dixie and exxon
  • What i was told i would see for automatic offers
Cons
  • Poor customer service
  • Very poor customer service
  • Misleading information about promotional periods
  • Resolution and accountability
  • Account does not work
  • Plenti customer service

CareCredit and Plenti Most Positive Reviews

Top rated reviews
5

May 15, 2015 I placed $2,000.00 on my Care Credit card. They have been pleasant to work with. I have read the other...

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5

If you purchase an item with plenyi points can it be returned for cash.

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5

I easily obtained a Care credit account, after my endodontist recommended it for the payment of the over priced procedur...

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5

Fixed it gave me back back my points and I'm happy

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CareCredit and Plenti Most Critical Reviews

Lowest rated reviews
1

It used to be that if your pet needed expensive emergency care or any kind of expensive care but you didn't have all...

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1

Someone is using my plenti points! I called plenti 2x so far to report what was happening but nothing was done! I...

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1

my doctor advised me to use "care" credit for lasik eye surgery a couple years ago. this credit card compay WILL NOT...

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1

Plenti is a Big Ripoff, I activated a new service with them for 2500 points over 6 months ago, every time I called to...

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CareCredit and Plenti Latest Reviews

Recent published reviews
No votes

No complaint. Havent used card in three years so unable to find it for dental procedure today. I understand the dental...

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No votes

Telephone number disc and would like to be contacted 7173875045

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No votes

Called twice trying to talk to someone to credit my account with $$ I earned with Reward Points. I was transferred aroun...

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No votes

Telephone number disc and would like to be contacted 7173875045

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CareCredit and Plenti Products and Services

Most reviewed product and services
  • Carecredit Credit Card (114 reviews)
  • Carecredit Account (112 reviews)
  • Carecredit Customer Care (37 reviews)
  • Plenti Rewards Program (111 reviews)
  • Plenti Customer Care (23 reviews)
  • Plenti Account (17 reviews)