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Delete
  • 0 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Website
Customer service
Reliability
Diversity of Products or Services
Staff
  • That i was approved for a credit line 3
  • Convenience 3
  • That i could get services paid for so they would go ahead 1
  • Thought it would help 1
  • That they trusted me at first 1

Customers don't like

  • Misleading information about promotional periods4
  • Extremely poor3
  • Misleading2
  • Unauthorized credit report pull2
  • Poor reviews2
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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Diversity of Products or Services
Staff
  • Points 2
  • Offer of 50000 aa miles 2
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service3
  • Level of help2
  • Spent over 4 hours on phone trying to get assistance2
  • No empathy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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