PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nationwide Medical and Carecentrix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carecentrix

Carecentrix

Has verified representatives
2.1
Nationwide Medical
Carecentrix

Nationwide Medical and Carecentrix Overview

Total reviews
35
263
Company responses
0
180
Issues resolved
0
4

Carecentrix was first mentioned on PissedConsumer on May 3, 2012 and since then this brand received 263 reviews. It is 228 reviews more than Nationwide Medical received since Nov 11, 2008.

Nationwide Medical and Carecentrix Consumer Ratings

Rank
207 out of 2947 in Hospitals, Clinics and Medical Centers category
55 out of 1884 in Insurance category
Customer service
259 in category
192 in category
Staff
184 in category
173 in category
Product or Service Quality
125 in category
152 in category

Nationwide Medical and Carecentrix Rating Details

Customer service
1.3 (8 reviews)
1.2 (139 reviews)
Reviewer's quote

...I have been told by customer service it has been shipped. I have called over 10 days now in a row. No luck! Just on hold for 25-35 min...

PissedConsumer1109804

I called this morning. It took 1/2 hour before I was finally able to speak to someone. All the phone #'s bring you to the same auto message. No operator to help you. I finally found a person and after a 59 min convo we were disconnected. I called her right back and left all my info and that was 5...

Deborah D
Staff
2 (6 reviews)
1.3 (99 reviews)
Reviewer's quote

Have had Nationwide supply my CPAP supplies for several years. I have Medicare and they have been shipping against this account. On occasion, someone has made a decision to change the CPAP nose pillow configuration. Although it takes sometime to get used to different fits and configurations, these...

Douglas N

I was in contact directly with the CEO and Chief of Staff my MD sent a 4 page explanation of why I required a back brace and required custom made shoes in 2017 and 2018 that I never received. Went 60 miles round trip in December in a sedentary boot up to my knee. Was assured one trip...

Marilyn G
Product or Service Quality
2.2 (5 reviews)
1.3 (97 reviews)
Reviewer's quote

...They are in a 3 year contract and do not know how to get out of a contract that is not delivering much needed service. The next step is to get a lawyer and begin legal proceedings. Please advise..

PissedConsumer1025316

I had hip replacement surgery. Was told to get a walker through Carecentrix so my insurance provider (Cigna) would cover the cost. Carecentrix lost the doctor's order for a walker, twice. When I finally talked with them myself, already 1 week post-surgery, I was told it would be 7-10 business days...

Faith B

Nationwide Medical and Carecentrix Pros and Cons

Pros
No votes
  • Machine
  • Pta
  • It was brief
Cons
  • Fraudulent billing practices
  • Would not allow me to return it
  • Turning my account to collections
  • Customer service
  • Price gouging
  • Billing practices

Nationwide Medical and Carecentrix Most Positive Reviews

Top rated reviews
3.2

Have had Nationwide supply my CPAP supplies for several years. I have Medicare and they have been shipping against this...

5

When my son was born he had to stay in NICU for 3 weeks. When he finally got to come home the hospital wanted a nurse...

Nationwide Medical and Carecentrix Most Critical Reviews

Lowest rated reviews
1

The medical supply place I was going to, used them on my behalf and I received one order of the correct supplies. When...

1

CareCentrix are unscrupulous criminals and should be shut down. CareCentrix referred a bill for CPAP mask and...

Nationwide Medical and Carecentrix Latest Reviews

Recent published reviews
3

I received a shipment with supplies which were not authorized by me and contain the wrong size mask also. I'm in the...

Read all 35 reviews
1

I called this morning. It took 1/2 hour before I was finally able to speak to someone. All the phone #'s bring you to...

Read all 263 reviews

Nationwide Medical and Carecentrix Products and Services

Most reviewed product and services
  • Nationwide Medical Customer Care (6 reviews)
  • Nationwide Medical Cpap Machine Rental (3 reviews)
  • Nationwide Medical Bipap Machine Rental (1 review)
  • Carecentrix Customer Care (61 reviews)
  • Carecentrix Cpap Machine Rental (19 reviews)
  • Carecentrix Health Insurance (11 reviews)