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Carecentrix

Insurance
Has verified representatives
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Staff
Reliability
  • Answered the phone 1
  • Caregivers 1
  • It was brief 1
  • Pta 1

Customers don't like

  • Price gouging4
  • Billing practices4
  • Customer service4
  • Debt collection3
  • Way they dont provide options and overbill2
Delete
  • 0 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Staff
Reliability
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 4
  • Website access 2

Customers don't like

  • Customer service13
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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