Carecentrix vs Coventry Health Care

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Carecentrix

Insurance
Has verified representatives
  • 1 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Awful 3
  • Answered the phone 1
  • Caregivers 1
  • It was brief 1
  • Pta 1

Customers don't like

  • Customer service9
  • Billing practices8
  • Price gouging8
  • Debt collection3
  • Fraudaulant behavior3

Products by Carecentrix

No items

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  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Some people at customer service 4
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service24
  • Poor billing system20
  • Slow pre-authorization8
  • Plans7
  • Did not resolve problem6

Products by Coventry Health Care

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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