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Care Com
Sittercity

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Care Com

Care Com

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 89 TOTAL REVIEWS
Rank
126 out of 455
in Auctions and Marketplaces category
Rating Details
Website
Customer service
Product or Service Quality
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
14 reviews
1
10 reviews
1
8 reviews
Sittercity

Sittercity

Has verified representatives
2.1
  • 4 ISSUES RESOLVED
  • 131 COMPANY RESPONSES
  • 232 TOTAL REVIEWS
Rank
48 out of 455
in Auctions and Marketplaces category
Rating Details
Website
Customer service
Product or Service Quality
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    282
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    01:32
  • ISSUES RESOLVED
    18%
Top Products and Services
1.3
36 reviews
1
20 reviews
1.3
18 reviews

How would you compare Care Com vs Sittercity?

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ThisHorse222
#1747993
Customer service
Never called for customer service at either company.
Product or Service Quality
Sittercity allows all job searches to go their site and apply for any job listed.

It's then up to the Customer to chose which applicant they feel is best qualified. Care Com is good also, but requires all applicants to get (and pay for) background checks, get certain certifications (CPR) before they can apply for any job.

This might be better for parents but cuts a lot of good applicants out who don't have the money, and the applicants that do apply and have completed these requirements-, should reasonable expect a higher pay salary.

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