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Care Com

Professional Services
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $359 AVERAGE LOSS
1.2
Website
Customer service
Staff
Diversity of Products or Services
Reliability
  • Website 1
  • Site ease of use 1
  • Ios app 1

Customers don't like

  • Lack of transparency3
  • Refund policy2
  • Every pet job was a scam2
  • Business practices2
  • Whole website in general1
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Sittercity

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 131 TOTAL REVIEWS
  • $11K CLAIMED LOSSES
  • $422 AVERAGE LOSS
1.9
Website
Customer service
Staff
Diversity of Products or Services
Reliability
  • Service 2
  • Idea behind the site 2
  • Have background checks 2
  • Some of the babysitters featured on their site 1
  • Qualified caregiver 1

Customers don't like

  • Deceptive billing practices4
  • Fraudulent billing3
  • Deceptive billing2
  • Way the treat their sitters1
  • Unreliability of profile information1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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