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Care Com

Professional Services
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.2
Website
Customer service
Staff
Diversity of Products or Services
Reliability
  • Ios app 1
  • Site ease of use 1
  • Website 1

Customers don't like

  • Lack of transparency3
  • Business practices2
  • Every pet job was a scam2
  • Refund policy2
  • Whole website in general1
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Minute Clinic

Hospitals, Clinics and Medical Centers, Doctors
  • 6 ISSUES RESOLVED
  • 405 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.7
Website
Customer service
Staff
Diversity of Products or Services
Reliability
  • Friendly nurse practitioner 6
  • Care 4
  • Convenient 4
  • Wait time 4
  • Wait time is ridiculous 3

Customers don't like

  • No way to resolve issues3
  • Customer service and billing3
  • No action on complaint3
  • Speaking to employee instead of me2
  • Unnecessary wait2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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