PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cardpool and Raise Marketplace as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cardpool
Raise Marketplace

Cardpool and Raise Marketplace Overview

Total reviews
102
10
Company responses
0
0
Issues resolved
1
0

Cardpool and Raise Marketplace Consumer Ratings

Rank
55 out of 181 in Gift Cards, Rewards and Cashbacks category
21 out of 181 in Gift Cards, Rewards and Cashbacks category
Customer service
53 in category
5 in category
Product or Service Quality
40 in category
4 in category
Website
49 in category
13 in category
Value for money
37 in category
12 in category

Cardpool and Raise Marketplace Rating Details

Customer service
1.1 (49 reviews)
3 (2 reviews)
Reviewer's quote

...Horrible customer service, no return emails and good luck using the phone. The rep who did answer my emails, Paul C. , stated that he is the only one working to intake cards and that I should know "we haven't forgotten about you"...

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...Bad customer service and bad business model. Consumers will loose lot of money if they buy gift cards from this company. Here is what their response was...

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Product or Service Quality
1.3 (45 reviews)
3 (2 reviews)
Reviewer's quote

Terrible Service- buyer beware. Ordered gift card mid-day sunday. Order showed online right away Monday- still no email confirming order...

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I made purchases on Raise.com. I do this through MileagePlusshopping.com. I am supposed to receive 2 Miles per dollar for my raise purchases. However, since 11/28/17, raise has not sent any of my purchase information to mileageplusshopping.com. As a result, I have not received miles for any of my...

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Website
1.6 (45 reviews)
3 (2 reviews)
Reviewer's quote

...There are so many references on their website as to companies and vendors who support them that it was easy to choose them. Someone needs to put an end to this. There is no way to contact them..

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No items

Value for money
1.6 (45 reviews)
3 (2 reviews)
Reviewer's quote

... cards from me you're supposed to send me a check for 350 something dollars I have not gotten the check nobody will call me I want the problem fixed I want my money you took the money off the cards but I didn't get my check so you stole my money and I haven't received the check I suggest somebody calls me back this is beginning to be ***....

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No items

Cardpool and Raise Marketplace Pros and Cons

Pros
  • No pros to this company
  • No advantage - they are fraudulent
  • I have never had any issues in the past
  • As of now good
Cons
  • Being a victim of their fraud and theft
  • No follow through on their commitment
  • Customer service failure to answer emails promply
No votes

Cardpool and Raise Marketplace Most Positive Reviews

Top rated reviews
5

Send my check to me now it’s been 1 month!!!!

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5

I made purchases on Raise.com. I do this through MileagePlusshopping.com. I am supposed to receive 2 Miles per dollar fo...

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4

for whatever reason the kiosk is not accepting one of the cards which is on your list as approved and acceptable

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No votes

Cardpool and Raise Marketplace Most Critical Reviews

Lowest rated reviews
1

Ugh. Just look up what I have asked you about. And know that nothing has been resolved. Not to mention I called a few...

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1

I bought Potbelly gift card from them. There was a balance when I got it but the money disappeared after 100 days (their...

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1

Robbed of money- they robbed me off $100 and won’t get in contact with me

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1

Their customer service phone number is out of service! No one will answer to help you!

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Cardpool and Raise Marketplace Latest Reviews

Recent published reviews
No votes

Where the he'll is my $950 worth of gift cards at

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No votes

The company name was taxcut.top they had a welder on market placce the is no longer on market place there is no way of...

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1.2

A friend of mine suggested I use Cardpool to trade out the cards I've been given over time.that I will not/ have not use...

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No votes

I bought a starbucks gift card that didnt show up on the app...

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Cardpool and Raise Marketplace Products and Services

Most reviewed product and services
  • Cardpool Customer Care (21 reviews)
  • Cardpool Trade-In (12 reviews)
  • Cardpool Website (7 reviews)