PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cardpool and GiftCards Com as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cardpool
GiftCards Com

Cardpool and GiftCards Com Overview

Total reviews
102
2
Company responses
0
0
Issues resolved
1
0

Cardpool and GiftCards Com Consumer Ratings

Rank
54 out of 184 in Gift Cards, Rewards and Cashbacks category
83 out of 184 in Gift Cards, Rewards and Cashbacks category
Customer service
52 in category
85 in category
Billing Practices
38 in category
63 in category
Value for money
36 in category
No votes
Product or Service Quality
39 in category
No votes

Cardpool and GiftCards Com Rating Details

Customer service
1.1 (49 reviews)
1 (1 review)
Reviewer's quote

...Horrible customer service, no return emails and good luck using the phone. The rep who did answer my emails, Paul C. , stated that he is the only one working to intake cards and that I should know "we haven't forgotten about you"...

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...Oh, good for you, you're security is so good you're losing business from a good customer. Congratulations. Ok ..

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Billing Practices
1.3 (32 reviews)
1 (1 review)
Reviewer's quote

Emails have been exchanged, but Cardpool has failed to provide a working phone number where I can discuss my problem. Hopefully with someone who can provide a solution.

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No items

Value for money
1.6 (45 reviews)
No votes
Reviewer's quote

... cards from me you're supposed to send me a check for 350 something dollars I have not gotten the check nobody will call me I want the problem fixed I want my money you took the money off the cards but I didn't get my check so you stole my money and I haven't received the check I suggest somebody calls me back this is beginning to be ***....

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No items

Product or Service Quality
1.3 (45 reviews)
No votes
Reviewer's quote

Terrible Service- buyer beware. Ordered gift card mid-day sunday. Order showed online right away Monday- still no email confirming order...

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No items

Cardpool and GiftCards Com Pros and Cons

Pros
  • No pros to this company
  • No advantage - they are fraudulent
  • I have never had any issues in the past
No votes
Cons
  • Being a victim of their fraud and theft
  • No follow through on their commitment
  • Customer service failure to answer emails promply
  • Stunk

Cardpool and GiftCards Com Most Positive Reviews

Top rated reviews
5

Send my check to me now it’s been 1 month!!!!

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No votes
4

for whatever reason the kiosk is not accepting one of the cards which is on your list as approved and acceptable

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No votes

Cardpool and GiftCards Com Most Critical Reviews

Lowest rated reviews
1

Ugh. Just look up what I have asked you about. And know that nothing has been resolved. Not to mention I called a few...

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1

I ordered over $500 worth of discounted Homedepot gift cards at 12% off from GC.com. I received an order confirmation. A...

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1

Robbed of money- they robbed me off $100 and won’t get in contact with me

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No votes

Cardpool and GiftCards Com Latest Reviews

Recent published reviews
No votes

Where the he'll is my $950 worth of gift cards at

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No votes

Recently I ordered photo personalized prepaid credit card for my niece's birthday. I ordered in advance to have...

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1.2

A friend of mine suggested I use Cardpool to trade out the cards I've been given over time.that I will not/ have not use...

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No votes

Cardpool and GiftCards Com Products and Services

Most reviewed product and services
  • Cardpool Customer Care (21 reviews)
  • Cardpool Trade-In (12 reviews)
  • Cardpool Website (7 reviews)