PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cardpool and GiftCardRescue as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cardpool
GiftCardRescue

Cardpool and GiftCardRescue Overview

Total reviews 107 64
Company responses 0 0
Issues resolved 1 0

Cardpool and GiftCardRescue Consumer Ratings

Rank
61 out of 186 in Gift Cards, Rewards and Cashbacks category
72 out of 186 in Gift Cards, Rewards and Cashbacks category
Customer service
52 in category
53 in category
Value for money
39 in category
48 in category
Website
49 in category
47 in category
Product or Service Quality
39 in category
83 in category

Cardpool and GiftCardRescue Rating Details

Customer service
1.1 (52 reviews)
1 (32 reviews)
Reviewer's quote

...Tried customer service phone number listed on their website but it cannot be completed as dialed. Selected Contact Us on website and was redirected to a Zendesk error page: Oops, this help center no longer exists. So now they have my checking account details but I have no way of contacting them...

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...Their idea of customer service is a total scam. They have a policy about timeframe for refunds and they simply don't respond to email or pick up their phone until the deadline has passes at which time they tell you that you are too late. I bought Lowe's electronic gift cards for a large project...

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Value for money
1.6 (49 reviews)
1.2 (10 reviews)
Reviewer's quote

I bought 3 Ann Taylor gift cards each with the value of $20. From the very beginning I felt like there is something wrong with these gift cards because the numbering was off. AND they don't work neither in store nor online and I have tried them in 5 different store locations and they all told me...

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I was supplier and i sell to giftcardrescue amount of four thousand dollar Is any way to back my money?? I have business and giftcardrescue make me real hard situation on finacial matter

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Website
1.5 (49 reviews)
1.5 (24 reviews)
Reviewer's quote

...I went to the website, entered the card numbers, company names etc. , and in got an email confirming my trade in values and confirmation email from Cardpool. I figured great, no problem...

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This email chain to date was using the Contact Us mechanism within the GCR website. After still not receiving a response into early May, I sent an additional email directly to their customer service address asking for an update to which I received the following response on May 12th: "We truly...

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Product or Service Quality
1.3 (48 reviews)
1 (13 reviews)
Reviewer's quote

Terrible Service- buyer beware. Ordered gift card mid-day sunday. Order showed online right away Monday- still no email confirming order...

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Horable , didn't get payment, bad Horable coustmer service. Go with another company ..

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Cardpool and GiftCardRescue Pros and Cons

Pros
  • No pros to this company
  • No advantage - they are fraudulent
  • I have never had any issues in the past
No votes
Cons
  • Being a victim of their fraud and theft
  • No follow through on their commitment
  • Customer service failure to answer emails promply
  • Poor customer service
  • Receiving no payment
  • Nobody answers emails

Cardpool and GiftCardRescue Most Positive Reviews

Top rated reviews
5

Send my check to me now it’s been 1 month!!!!

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No votes
4

for whatever reason the kiosk is not accepting one of the cards which is on your list as approved and acceptable

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No votes

Cardpool and GiftCardRescue Most Critical Reviews

Lowest rated reviews
1

Ugh. Just look up what I have asked you about. And know that nothing has been resolved. Not to mention I called a few...

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1

When I sent in my gift cards I was not told by Clarence that I would have to pay postage back to have them returned to m...

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1

Robbed of money- they robbed me off $100 and won’t get in contact with me

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1

I sold my $25 star bucks gift card for $18.25, they sent me a check which was not issued to my name but instead issued...

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Cardpool and GiftCardRescue Latest Reviews

Recent published reviews
1

I bought 3 Ann Taylor gift cards each with the value of $20. From the very beginning I felt like there is something wron...

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1

I was supplier and i sell to giftcardrescue amount of four thousand dollar
Is any way to back my money??
I have busine...

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1.8

I sold a $50 gift card to Cardpool. The offer was $33.62. I opted to receive payment by MoneyGram for a $10 fee. Total...

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No votes

Purchased LOFT Gift Card but it had no balance. Returned it, and received an email saying that they will take 3 weeks to...

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Cardpool and GiftCardRescue Products and Services

Most reviewed product and services
  • Cardpool Customer Care (22 reviews)
  • Cardpool Trade-In (13 reviews)
  • Cardpool Website (7 reviews)
  • Giftcardrescue Gift Card (39 reviews)
  • Giftcardrescue Trade-in (9 reviews)
  • Giftcardrescue Customer Care (3 reviews)