PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eGifter and Cardpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

eGifter

eGifter

Has verified representatives
3.1
Cardpool

Cardpool

1.5
eGifter
Cardpool

eGifter and Cardpool Overview

Total reviews
48
97
Company responses
31
0
Issues resolved
1
1

Cardpool was first mentioned on PissedConsumer on Jun 29, 2017 and since then this brand received 97 reviews. It is 49 reviews more than eGifter received since Nov 30, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with eGifter customer support team than with Cardpool customer service.

eGifter and Cardpool Consumer Ratings

Rank
8 out of 252 in Gift Cards, Rewards and Cashbacks category
43 out of 252 in Gift Cards, Rewards and Cashbacks category
Customer service
10 in category
41 in category
Website
14 in category
36 in category
Reliability
8 in category
31 in category

According to consumer ratings and reviews, eGifter ranks 35 points higher in the Gift Cards, Rewards and Cashbacks category than Cardpool. People gave eGifter 2.1 stars for Customer service criterion in Gift Cards, Rewards and Cashbacks category and it is 69 points higher than the worst rated brand in this category. At the same time, Cardpool was rated 1.1 stars for Customer service criterion in this category and it is 38 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that eGifter has a higher rating than Cardpool. Regarding Reliability criterion, consumers gave eGifter 2.2 stars and it is 90% greater than other in category. Cardpool however was rated 1.2 stars and it is 61% greater than other in category.

eGifter and Cardpool Rating Details

Customer service
2.1 (28 reviews)
1.1 (48 reviews)
Reviewer's quote

...Customer service # does not allow you to talk to someone in person, only to leave a message or to put in a ticket through their website. How awkward it would have been if this gift card was a gift for someone, it would not have worked for them!!!! ..

PissedConsumer1151650

...I have emailed Cardpool customer service 3 times without a response and also phoned and had to leave a message. Still waiting..

Nancy J
Website
2.5 (27 reviews)
1.6 (43 reviews)
Reviewer's quote

Went to their website and bought a 50. 00 E vanilla visa (54. 95 after fees) Paid with my venmo...

Katrina L

...There are so many references on their website as to companies and vendors who support them that it was easy to choose them. Someone needs to put an end to this. There is no way to contact them..

Alverta
Reliability
2.2 (26 reviews)
1.2 (43 reviews)
Reviewer's quote

I bought 2 gift cards....$500 and $100. The recipient could not use them. Arm up invalid. I ha e contacted them numerous times. No action.... I guess I am out $600Never again with this company. A total rip off!!

PissedConsumer1760529

Ordered 2 x $60 Netflix cards on 10/26/2019. Received email 10/28/2019 with the codes. Attempted to use codes that evening after work and got "The code you entered has already been used" on both of them. Thought it might be a Netflix issue. Tried again the next day and got the same thing. Attempted...

Jeff D

eGifter and Cardpool Pros and Cons

Pros
  • Large variety of gift cards
  • Accept bitcoin
  • Save money
  • No pros to this company
  • No advantage - they are fraudulent
  • Until now i never had any problem
Cons
  • Being ripped off
  • Non-existent support that is mostly automated
  • Complete lack of concern
  • Being a victim of their fraud and theft
  • No follow through on their commitment
  • Customer service failure to answer emails promply

eGifter and Cardpool Most Positive Reviews

Top rated reviews
5

https://www.egifter.com

This is literally the most awesome website ever.
You can buy discounted gift cards for stores y...

5

Send my check to me now it’s been 1 month!!!!

eGifter and Cardpool Most Critical Reviews

Lowest rated reviews
1

I recently made four transactions with Egyfter. I used them last year and decided to try again. One Bitcoin transaction...

1

Ugh. Just look up what I have asked you about. And know that nothing has been resolved. Not to mention I called a few...

eGifter and Cardpool Latest Reviews

Recent published reviews
1

I bought 2 gift cards....$500 and $100. The recipient could not use them. Arm up invalid. I ha e contacted them numerous...

Read all 48 reviews
1

Ordered 2 x $60 Netflix cards on 10/26/2019. Received email 10/28/2019 with the codes. Attempted to use codes that eveni...

Read all 97 reviews

eGifter and Cardpool Products and Services

Most reviewed product and services
  • Egifter Gift Card (6 reviews)
  • Egifter Customer Care (5 reviews)
  • Egifter Website (2 reviews)
  • Cardpool Customer Care (19 reviews)
  • Cardpool Trade-In (12 reviews)
  • Cardpool Website (7 reviews)