PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cardpool and eGifter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cardpool
eGifter

Cardpool and eGifter Overview

Total reviews 107 65
Company responses 0 31
Issues resolved 1 1

Cardpool and eGifter Consumer Ratings

Rank
61 out of 188 in Gift Cards, Rewards and Cashbacks category
10 out of 188 in Gift Cards, Rewards and Cashbacks category
Customer service
51 in category
16 in category
Value for money
38 in category
22 in category
Website
48 in category
19 in category
Product or Service Quality
37 in category
13 in category

Cardpool and eGifter Rating Details

Customer service
1.1 (52 reviews)
1.9 (34 reviews)
Reviewer's quote

...Tried customer service phone number listed on their website but it cannot be completed as dialed. Selected Contact Us on website and was redirected to a Zendesk error page: Oops, this help center no longer exists. So now they have my checking account details but I have no way of contacting them...

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...Customer service # does not allow you to talk to someone in person, only to leave a message or to put in a ticket through their website. How awkward it would have been if this gift card was a gift for someone, it would not have worked for them!!!! ..

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Value for money
1.6 (49 reviews)
2.3 (28 reviews)
Reviewer's quote

I bought 3 Ann Taylor gift cards each with the value of $20. From the very beginning I felt like there is something wrong with these gift cards because the numbering was off. AND they don't work neither in store nor online and I have tried them in 5 different store locations and they all told me...

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...*** and its report, the CEO Mark Manno answered by saying “…there is no way we could have prevented this purchase and we have no ability to retrieve the value”. Then I realized eGifter did nothing at all since my report. And not only did nothing but also gave incorrect information that made me thought the case was solved and lose time in the...

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Website
1.5 (49 reviews)
2.3 (32 reviews)
Reviewer's quote

...I went to the website, entered the card numbers, company names etc. , and in got an email confirming my trade in values and confirmation email from Cardpool. I figured great, no problem...

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...So I decided to come back to the website and get another $10 PlayStation network card. Then I went on the website and it said that the order went through. I want to go check my email and it said that the order was canceled and it didn't go through but order took my money...

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Product or Service Quality
1.3 (48 reviews)
2.3 (28 reviews)
Reviewer's quote

Terrible Service- buyer beware. Ordered gift card mid-day sunday. Order showed online right away Monday- still no email confirming order...

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...After trying to call support they redirected to me write a ticket using their automated service. I did this and within a few hours received an email they were working on it. After waiting a few hours I emailed them and asked them what the problem was...

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Cardpool and eGifter Pros and Cons

Pros
  • No pros to this company
  • No advantage - they are fraudulent
  • I have never had any issues in the past
  • Accept bitcoin
  • Large variety of gift cards
  • Awesome points program
Cons
  • Being a victim of their fraud and theft
  • No follow through on their commitment
  • Customer service failure to answer emails promply
  • Being ripped off
  • Non-existent support that is mostly automated
  • Complete lack of concern

Cardpool and eGifter Most Positive Reviews

Top rated reviews
5

Send my check to me now it’s been 1 month!!!!

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5

https://www.egifter.com

This is literally the most awesome website ever.
You can buy discounted gift cards for stores y...

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4

for whatever reason the kiosk is not accepting one of the cards which is on your list as approved and acceptable

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5

I actually had a great experience! My mom and i wanted to send a card and money to my gpa for xmas and we wnet through...

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Cardpool and eGifter Most Critical Reviews

Lowest rated reviews
1

Ugh. Just look up what I have asked you about. And know that nothing has been resolved. Not to mention I called a few...

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1

I recently made four transactions with Egyfter. I used them last year and decided to try again. One Bitcoin transaction...

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1

Robbed of money- they robbed me off $100 and won’t get in contact with me

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1

The company ripped off my friend! I bought her a gift card with my friends for pottery barn. She had problems...

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Cardpool and eGifter Latest Reviews

Recent published reviews
1

I bought 3 Ann Taylor gift cards each with the value of $20. From the very beginning I felt like there is something wron...

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No votes

I need my order number. Card purchased under email Mpirics3443@gmail.com. Person never received.

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1.8

I sold a $50 gift card to Cardpool. The offer was $33.62. I opted to receive payment by MoneyGram for a $10 fee. Total...

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No votes

yesterday you fraudulently took 100$ at 3pm from my cash app card I number 4403931608599677.i have snap shot to prove...

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Cardpool and eGifter Products and Services

Most reviewed product and services
  • Cardpool Customer Care (22 reviews)
  • Cardpool Trade-In (13 reviews)
  • Cardpool Website (7 reviews)
  • Egifter Gift Card (14 reviews)
  • Egifter Customer Care (4 reviews)
  • Egifter Website (2 reviews)