PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cardcash and Coinstar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cardcash
Coinstar

Cardcash and Coinstar Overview

Total reviews 103 170
Company responses 1 0
Issues resolved 0 2

Cardcash and Coinstar Consumer Ratings

Rank
37 out of 186 in Gift Cards, Rewards and Cashbacks category
50 out of 216 in Cash Services category
Customer service
47 in category
33 in category
Product or Service Quality
40 in category
39 in category
Website
24 in category
42 in category
Additional Fees
19 in category
41 in category

Cardcash and Coinstar Rating Details

Customer service
1.2 (67 reviews)
1.4 (87 reviews)
Reviewer's quote

...I just called customer service to see what is the next step. I waited for thirty-four minutes to speak to an agent and the system hung up on me. I have also contacted PayPal and they have asked me to send them a transaction ID...

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...They have no customer service. You put money in and you can not get it out. They keep requiring documentation and then deny it...

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Product or Service Quality
1.2 (60 reviews)
1.3 (83 reviews)
Reviewer's quote

...So I has to pay twice for my purchase! Worst savings ever and really bad customer service!..

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...A customer service agent told me that I agreed to the terms and conditions. I am so mad and hungry my kids will not have Ramen noodles tonight . We are all going to bed hungry...

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Website
2.2 (53 reviews)
1.5 (82 reviews)
Reviewer's quote

...I went on the card cash website to see what happened thinking maybe the card was lost. It says the transaction was canceled. So I email them to find out why and I get an email back saying the top golf card had no value...

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My local supermarket (Giant in New Hope, PA) is listed on the Coin Starr website as a kiosk that returns no fee gift cards for coins. This is not true. As with many kiosks, This kiosk does not return gift cards, The option is not available and the store simply sends the customer to the Coin Star...

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Additional Fees
2.1 (46 reviews)
1.4 (76 reviews)
Reviewer's quote

...the whole 9 yards and just when I think oh finally now this target giftcard will turn into on for amazon my debit card gets charged SEVEN $1 transaction FEES AND NO AMAZON GIFT CARD. DIDNT EVEN GET THAT BUT THEY CHARGED MY CARD 7 TIMES!!!! Called customer service and all they had to say was "Yeah thats normal??...

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...69 in fees. There was no way to go back or retrieve my coins. This feels like a bait and switch...

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Cardcash and Coinstar Pros and Cons

Pros
  • Great percentage off gift cards if you can actually use them
  • Great deal if the gift card actually works
  • Website appeared professional and legitimate
  • Stole money
  • Spits out ticket fast
  • Money exchanged for gift cards when machine works
Cons
  • Losses passed to customer
  • Losing money
  • Customer service
  • Being robbed
  • Losing money
  • Poor customer service

Cardcash and Coinstar Most Positive Reviews

Top rated reviews
5

My gift card got declined

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5

I went different machines and they were both broken I regreat trying to find a machine that works :(

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4.7

Would've been 5 Stars had CardCash allowed me to utilize the $5 referral link that brought me to the website.
Okay, So I'...

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5

I thought we were really screwed because the ink vanished on our receipt. I even left a negative comment on this site....

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Cardcash and Coinstar Most Critical Reviews

Lowest rated reviews
1

CardCash.com demanded my bank acct #, routing #, last 4 digits of my Social Security #, and a copy of my driver's licens...

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1

I went to Giant Eagle where they have a Coinstar machine. Before I left the house, I counted my change and saw I had...

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1

Exchanged an unused unwanted for an eBay Gift Card. The site advertises 24 hr turnaround, but other than a perfunctory o...

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1

I decied to use the coinstar gift card exchange machine at my local grocery store out of necessity to get to work that...

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Cardcash and Coinstar Latest Reviews

Recent published reviews
3.8

You have agreed to buy my gift cards for an amount of $890.00. The order number is 1993948. I just called customer servi...

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1.3

so I lost my voucher literally flew out window and thank god no buddy used it thanks to kim at coinme she was able to...

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1

I sold my gift card (top golf) $50 value and was to get a Lowes card, $40.31 in value remaining in exchange. The Lowes...

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3.4

These brokers really had me for almost all of my life savings, it started with small investments and really strong...

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Cardcash and Coinstar Products and Services

Most reviewed product and services
  • Cardcash Customer Care (7 reviews)
  • Cardcash Website (4 reviews)
  • Coinstar Vending Machine (40 reviews)
  • Coinstar Coin Vending Machine (30 reviews)
  • Coinstar Gift Card Vending Machine (17 reviews)