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Carchex

Financial Services
  • 3 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Diversity of Products or Services
  • Failed 4
  • Forthcoming 1
  • Honest 1
  • Inexpensive 1
  • Paid for two claims 1

Customers don't like

  • Misleading5
  • And then deny all claims4
  • Do not honor the warranty4
  • Erroneous information that was given4
  • Worst company ever3
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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Diversity of Products or Services
  • Cheaper than buying warranty from dealer 2
  • Amount of repair savings 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Lied about coverage6
  • Misrepresentation about coverage5
  • Did not cover new part when needed4
  • I still had to pay hundreds more to get the car fixed4
  • Policy has double stanards3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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