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CARCHEX

Financial Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 34 COMPANY RESPONSES
  • 94 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.3
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Failed 4
  • Paid for two claims 1
  • Inexpensive 1
  • Honest 1
  • Forthcoming 1

Customers don't like

  • Worst company ever4
  • And then deny all claims3
  • When they got your money you were screwed with poor cs2
  • Expensive2
  • Erroneous information that was given2
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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 591 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.3
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Old crew 2
  • Original staff 1
  • Original loan officer was very nice 1
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility4
  • Refused to correct mistake3
  • Lein release department has not contact info so i am told3
  • Refuses to work w customer2
  • Illegally converted mortgage from 30 to 15 year2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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