Carchex vs CitiFinancial

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Carchex

Financial Services
  • 3 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Failed 4
  • Forthcoming 1
  • Honest 1
  • Inexpensive 1
  • Paid for two claims 1

Customers don't like

  • Misleading5
  • And then deny all claims4
  • Erroneous information that was given4
  • How they didnt fix the issue just made it worst3
  • Worst company ever3

Products by Carchex

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CitiFinancial

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.2
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Old crew 2
  • One guy who worked there when i originally got my loan 1

Customers don't like

  • Inflexibility8
  • Refused to correct mistake5
  • Refuse to correct their mistakes4
  • Refuses to work w customer4
  • Hang up on customers3

Products by CitiFinancial

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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