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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $11.6K AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Customer support 1

Customers don't like

  • Lack of support and being lied to3
  • By saying i must have a broken computer2
  • Restore process or customer service help2
  • Product safeguards1
  • Tech support giving up and blaming me1
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Webwatcher

Software
Has verified representatives
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $128 AVERAGE LOSS
1.9
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Nice concept 3
  • Great idea 3
  • Sites it blocked 1
  • Worked at first 1
  • Software available for outdated phones 1

Customers don't like

  • Did not work properly8
  • Did not get refund6
  • Poor technical support3
  • Poor customer service2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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