Carbonite vs Webwatcher

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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Customer support 1

Customers don't like

  • Tech support giving up and blaming me3
  • Product flaw3
  • Restore process or customer service help3
  • Lack of support and being lied to2
  • Product safeguards2

Products by Carbonite

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Webwatcher

Software
Has verified representatives
  • 0 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $129 AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Nice concept 3
  • Great idea 3
  • Saw features worked 1
  • Worked at first 1
  • Software available for outdated phones 1

Customers don't like

  • Did not get refund13
  • Did not work properly11
  • Poor customer service9
  • Poor technical support6
  • Product3

Products by Webwatcher

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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