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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Customer support 1

Customers don't like

  • Tech support giving up and blaming me3
  • Product flaw3
  • Restore process or customer service help3
  • Lack of support and being lied to2
  • Product safeguards2
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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.7
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge10
  • Subscription cancelled without my knowledge or authorization10
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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