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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $11.6K AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Customer support 1

Customers don't like

  • Lack of support and being lied to3
  • Restore process or customer service help2
  • By saying i must have a broken computer2
  • Tech support giving up and blaming me1
  • Product safeguards1
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $24K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Polite staff who helped in stage 1 2
  • Charged a lot 2
  • Your product but could not install 1

Customers don't like

  • Customer service3
  • Thieves2
  • Scam of your affiliate2
  • Very slow scans1
  • This company is a criminal enterprise1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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