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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Privacy and Data Security
Billing Practices
  • Customer support 1

Customers don't like

  • Restore process or customer service help3
  • Lied to and blamed for their fault3
  • Lack of support and being lied to3
  • Being lied to and refusal of company to accept responsibility3
  • Tech support giving up and blaming me2
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $24.2K CLAIMED LOSSES
  • $224 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Privacy and Data Security
Billing Practices
  • Polite staff who helped in stage 1 2
  • Charged a lot 2

Customers don't like

  • Customer service3
  • Thieves2
  • Scam of your affiliate2
  • Very slow scans1
  • This company is a criminal enterprise1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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