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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Privacy and Data Security
Website
Billing Practices
  • Customer support 1

Customers don't like

  • Tech support giving up and blaming me3
  • Product flaw3
  • Restore process or customer service help3
  • Lack of support and being lied to2
  • Product safeguards2
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Idrive

Software
  • 0 ISSUES RESOLVED
  • 7 TOTAL REVIEWS
  • $377 CLAIMED LOSSES
  • $126 AVERAGE LOSS
1.7
Diversity of Products or Services
Customer service
Privacy and Data Security
Website
Billing Practices
  • How easy it was to get started 1

Customers don't like

  • Customer service1
  • Deceptive billing1
  • Feeling like a rube once i realized id been conned1
  • Unresponsiveness of customer support1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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