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Carbonite

Software
  • 1 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Privacy and Data Security
Billing Practices
  • Customer support 1

Customers don't like

  • Restore process or customer service help3
  • Lied to and blamed for their fault3
  • Lack of support and being lied to3
  • Being lied to and refusal of company to accept responsibility3
  • Tech support giving up and blaming me2
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Highster Mobile

Software
Has verified representatives
  • 1 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Privacy and Data Security
Billing Practices
  • Text message log 2
  • Social media log 2
  • Promised were good 2
  • Interface 2
  • Customer service 2

Customers don't like

  • False advertising5
  • Does not work as advertised5
  • Will not refund purchase4
  • Will not honor guarantee4
  • Product did not work refused refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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