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Car Toys

Equipment
  • 2 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $43.5K CLAIMED LOSSES
  • $822 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Products 2
  • Wires were run well 1
  • Original product choosen 1
  • Installation was great 1
  • Installation 1

Customers don't like

  • Customer service10
  • Lack of integrity3
  • Workers were rude2
  • Service2
  • Quality2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 785 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $288 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Unwillingness to accept their part in the mistake4
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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