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Car Toys

Equipment
  • 1 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Products 2
  • Wires were run well 1
  • Installation was great 1
  • Installation 1
  • Availability 1

Customers don't like

  • Customer service3
  • Service2
  • Quality2
  • Manager and staff2
  • Lack of responsibility and product knowledge2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 421 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Will never buy from them again 12
  • Price 12
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Customer service5
  • Being lied to and cheated4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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