Car Toys vs Rockauto

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Car Toys

Equipment
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $40.9K CLAIMED LOSSES
  • $888 AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Products 2
  • Availability 1
  • Wires were run well 1

Customers don't like

  • Customer service7
  • Service4
  • Lack of responsibility and product knowledge3
  • Zero customer service3
  • Worksmanship3

Products by Car Toys

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $233 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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