PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intoxalock and Car Toys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock

Intoxalock

Has Verified Representatives
3.0
Car Toys

Car Toys

1.6
Intoxalock
Car Toys

Intoxalock and Car Toys Overview

Total reviews 1131 220
Company responses 1023 0
Issues resolved 61 2

Intoxalock and Car Toys Consumer Ratings

Rank
42 out of 944 in Equipment category
102 out of 442 in Auto Parts and Accessories category
Product or Service Quality
No votes
64 in category
Price Affordability
No votes
114 in category
Exchange, Refund and Cancellation Policy
No votes
43 in category
Turnaround Time
No votes
69 in category

Intoxalock and Car Toys Rating Details

Product or Service Quality
No votes
1.5 (74 reviews)
Reviewer's quote

...Call them, customer service was miserable to deal with and told me up and down I was wrong. And there is no early pay discount. Ive called a lawyer about their scam and will file complaint with pa atty general..

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No ressolution for bad product. Someone better call me. 214-952-****..

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Price Affordability
No votes
1.8 (68 reviews)
Reviewer's quote

...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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Mentioned can get from Best buy for 500 employee got defensive and said should go there and get it no let's see what we can do or let's price match like they have advertising in store saying they will. I get installed done for everyone I know since I'm the tech person they know. Do not give this...

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Exchange, Refund and Cancellation Policy
No votes
1.6 (63 reviews)
Reviewer's quote

...I was passed to departments, disconnected, service reps refusing to read the notes, to finally get my refund and agreement terminated. Now to get my car..

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...buy it, take the receipt and no parts and just let them put in free parts and then a week later turn the parts back over to get a refund..

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Turnaround Time
No votes
1.5 (59 reviews)
Reviewer's quote

...What is the point in all this time and money when my license ends up getting suspended and for the life of me no one in this company has helped and keep sending me over to someone else..

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so I paid an employee to take the truck over and was on time, then they tell us that they will not do this work without ripping out all the brand new wiring, brand new door actuators, alarm system, wire loom, everything and then start over and charge me for it. Claim it's their company policy ???...

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Intoxalock and Car Toys Pros and Cons

Pros
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
  • Products
  • Wires were run well
  • Seems to work
Cons
  • Customer service
  • Long hold times
  • Long contract
  • Customer service
  • Lack of integrity
  • Service

Intoxalock and Car Toys Most Positive Reviews

Top rated reviews
5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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5

I can not say enough about the service I received at the Car Toys at 7555 N. Academy Blvd. in Colorado Springs...

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5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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5

I brought in my spec D aftermarket headlights To be installed at the federal way store in WA and now my car looks Great...

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Intoxalock and Car Toys Most Critical Reviews

Lowest rated reviews
1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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1

Bought Groupon "Deal" for interior detail. Deal said "clean all interior cloth surfaces." Car Toys says Groupon is...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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1

I had Car Toys in Puyallup install my car alarm into a 1997 Subaru Outback. They did the install and when I received the...

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Intoxalock and Car Toys Latest Reviews

Recent published reviews
1

I have made all my payments and complied with my interlock. Intoxalock is supposed to send proof of installation to the...

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No votes

On 9/24/2020 I took my 2019 Dodge Journey in for a telematics installation to Car Toys on Huron Street Northglenn CO. Wh...

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No votes

On hold trying to get customer assist

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1

Been looking a remote start system for my 2000, Ford Taurus. Though I finally found one I could afford from Car Toys,...

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Intoxalock and Car Toys Products and Services

Most reviewed product and services
  • Intoxalock Ignition Interlock Device (412 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)
  • Intoxalock Sales Representative (12 reviews)
  • Car Toys Installation (49 reviews)
  • Car Toys Manager (8 reviews)
  • Car Toys Repair (5 reviews)