PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intoxalock and Car Toys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intoxalock

Intoxalock

Has Verified Representatives
3.1
Car Toys

Car Toys

1.6
Intoxalock
Car Toys

Intoxalock and Car Toys Overview

Total reviews
1120
217
Company responses
1013
0
Issues resolved
61
2

Intoxalock and Car Toys Consumer Ratings

Rank
41 out of 936 in Equipment category
97 out of 382 in Auto Parts and Accessories category
Product or Service Quality
117 in category
69 in category
Price Affordability
206 in category
116 in category
Exchange, Refund and Cancellation Policy
98 in category
54 in category
Turnaround Time
93 in category
74 in category

Intoxalock and Car Toys Rating Details

Product or Service Quality
1.5 (510 reviews)
1.5 (73 reviews)
Reviewer's quote

...Even if i did, i believe that it is illegal to bill someone for service in which they have not provided. This is a complete scam. In addition to paying for service that I have not agreed to, i will be billed an additional fee for removal from Intoxalock and from the service center...

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No ressolution for bad product. Someone better call me. 214-952-3970..

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Price Affordability
1.7 (471 reviews)
1.8 (68 reviews)
Reviewer's quote

...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

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Mentioned can get from Best buy for 500 employee got defensive and said should go there and get it no let's see what we can do or let's price match like they have advertising in store saying they will. I get installed done for everyone I know since I'm the tech person they know. Do not give this...

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Exchange, Refund and Cancellation Policy
1.4 (461 reviews)
1.5 (62 reviews)
Reviewer's quote

...Different information given depending on who you speak with regarding company policy. Their 24 hr technical support is a farce. This refers only to the person on the phone walking you through operating the device, and not someone who can actually fix the device so you can drive...

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...based on false advertising on or Cartoys website when I’m supposed to be guaranteed for life for them to fix the problem and then claimed I got a refund I have the original receipt $749 because the installer broke to Bmw switches in my truck never got a monetary refund from Cartoys during 2012 in 2012 after 2012 hey regional manager lying to a customer based on false advertising on or Cartoys website when I’m supposed to be guaranteed for life for them to fix the problem and then claimed I got a refund I have the original receipts $749. & change because their alleged experienced “installer(s) broke/ damaged-2...

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Turnaround Time
1.7 (436 reviews)
1.5 (57 reviews)
Reviewer's quote

...Wait till it's time to go..

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so I paid an employee to take the truck over and was on time, then they tell us that they will not do this work without ripping out all the brand new wiring, brand new door actuators, alarm system, wire loom, everything and then start over and charge me for it. Claim it's their company policy ???...

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Intoxalock and Car Toys Pros and Cons

Pros
  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
  • Products
  • Wires were run well
  • Original product choosen
Cons
  • Customer service
  • Long hold times
  • Long contract
  • Customer service
  • Lack of integrity
  • Service

Intoxalock and Car Toys Most Positive Reviews

Top rated reviews
5

Had some issues that i posted on here and was contacted very quickly to verify my problems. They resolved my issues...

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5

I can not say enough about the service I received at the Car Toys at 7555 N. Academy Blvd. in Colorado Springs...

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5

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...

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5

I brought in my spec D aftermarket headlights To be installed at the federal way store in WA and now my car looks Great...

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Intoxalock and Car Toys Most Critical Reviews

Lowest rated reviews
1

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...

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1

Bought Groupon "Deal" for interior detail. Deal said "clean all interior cloth surfaces." Car Toys says Groupon is...

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1

I dropped 8ft off a ladder and can no longer walk, drive a manual transmission or support myself while being in a...

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1

I had Car Toys in Puyallup install my car alarm into a 1997 Subaru Outback. They did the install and when I received the...

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Intoxalock and Car Toys Latest Reviews

Recent published reviews
2.2

They will do whatever they can to get one more month out of you. I am in total *** with this company right now. The...

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3

pissed off The product I bought

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1

i have signed a contract through June 21. The DMV has authorized removal of the device on June 29. When I called to...

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1.1

Took my vehicle in for a detail at the Car Toys in Everett. Right away they were trying to charge me extra. $90 extra...

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Intoxalock and Car Toys Products and Services

Most reviewed product and services
  • Intoxalock Ignition Interlock Device (409 reviews)
  • Intoxalock Customer Care (137 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)
  • Car Toys Installation (49 reviews)
  • Car Toys Manager (8 reviews)
  • Car Toys Customer Care (6 reviews)