PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intoxalock and Car Toys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



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Intoxalock and Car Toys Overview

Total reviews
Company responses
Issues resolved

Intoxalock was first mentioned on PissedConsumer on Nov 27, 2010 and since then this brand received 1082 reviews. It is 870 reviews more than Car Toys received since Feb 7, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Intoxalock customer support team than with Car Toys customer service.

Intoxalock and Car Toys Consumer Ratings

42 out of 1546 in Equipment category
79 out of 519 in Auto Parts and Accessories category
Product or Service Quality
105 in category
61 in category
Price Affordability
192 in category
93 in category
Exchange, Refund and Cancellation Policy
81 in category
46 in category

Intoxalock and Car Toys Rating Details

Product or Service Quality
1.5 (488 reviews)
1.5 (70 reviews)
Reviewer's quote

This company is a joke and the customer service is horrible. Why should I have to pay $75 every time the device kills my brand new optima deep cycle battery? I would definitely recommend doing the research and finding a different provider. I finally had this device removed at my expense and went to...

Ian S

...The same speakers I installed in my truck we’re available and so we chose them to be installed in our Jeep Wrangler (a good quality all-in-one Pioneer). Salesman up sells me to include the speakers in the sound bar as well. Quote came in at $1,649...

Jordan S
Price Affordability
1.7 (446 reviews)
1.8 (65 reviews)
Reviewer's quote

...I am paying the price by having the machine, and I get that, but for real, you guys are a joke. Im sorry but this is ridiculous and I am switching and never looking back. Kristin Kay..

Kristin K

Mentioned can get from Best buy for 500 employee got defensive and said should go there and get it no let's see what we can do or let's price match like they have advertising in store saying they will. I get installed done for everyone I know since I'm the tech person they know. Do not give this...

Exchange, Refund and Cancellation Policy
1.4 (439 reviews)
1.6 (60 reviews)
Reviewer's quote

...They told us to have it towed at our expense and if it's defected they will refund (yha right) they even charge you to talk with them. The put you on hold forever and never call you back it's awful and a rip off get your check book out as you will be paying $$$$$$$..

Sara A

...based on false advertising on or Cartoys website when I’m supposed to be guaranteed for life for them to fix the problem and then claimed I got a refund I have the original receipt $749 because the installer broke to Bmw switches in my truck never got a monetary refund from Cartoys during 2012 in 2012 after 2012 hey regional manager lying to a customer based on false advertising on or Cartoys website when I’m supposed to be guaranteed for life for them to fix the problem and then claimed I got a refund I have the original receipts $749. & change because their alleged experienced “installer(s) broke/ damaged-2...


Intoxalock and Car Toys Pros and Cons

  • Ease with setting up the account
  • Someone answers the phone
  • Some customer service
  • Products
  • Wires were run well
  • Original product choosen
  • Customer service
  • Long hold times
  • Long contract
  • Customer service
  • Lack of integrity
  • Service

Intoxalock and Car Toys Most Positive Reviews

Top rated reviews

I've had nothing but problems with Intoxalock. First off, they sent the installer a bad device and was told I would...


I can not say enough about the service I received at the Car Toys at 7555 N. Academy Blvd. in Colorado Springs...

Intoxalock and Car Toys Most Critical Reviews

Lowest rated reviews

Intoxolock as a company, is a failure in the area if customer service - the Mob is more kind in their exploitation of pe...


Bought Groupon "Deal" for interior detail. Deal said "clean all interior cloth surfaces." Car Toys says Groupon is...

Intoxalock and Car Toys Latest Reviews

Recent published reviews

Multiple false fails, dead batteries and lockouts. This company is a joke and the customer service is horrible. Why...

Read all 985 reviews

This is my 2nd unforgettably horrible experience with car toys in Oregon. This time will be the last time. I bought a...

Read all 212 reviews

Intoxalock and Car Toys Products and Services

Most reviewed product and services
  • Intoxalock Ignition Interlock Device (396 reviews)
  • Intoxalock Customer Care (132 reviews)
  • Intoxalock Ignition Interlock Device Part Installation (31 reviews)
  • Car Toys Installation (49 reviews)
  • Car Toys Manager (7 reviews)
  • Car Toys Repair (5 reviews)