PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Captain Ds and Long John Silvers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Captain Ds
Long John Silvers

Captain Ds and Long John Silvers Overview

Total reviews
5
622
Company responses
0
0
Issues resolved
0
0

Long John Silvers was first mentioned on PissedConsumer on Mar 10, 2012 and since then this brand received 622 reviews. It is 617 reviews more than Captain Ds received since Jul 6, 2019.

Captain Ds and Long John Silvers Consumer Ratings

Rank
43 out of 1382 in Fast Food category
71 out of 1382 in Fast Food category
Staff
22 in category
50 in category
Value for money
70 in category
58 in category
Product or Service Quality
21 in category
54 in category

According to consumer ratings and reviews, Captain Ds ranks 28 points higher in the Fast Food category than Long John Silvers. People gave Captain Ds 2.3 stars for Staff criterion in Fast Food category and it is 105 points higher than the worst rated brand in this category. At the same time, Long John Silvers was rated 1.7 stars for Staff criterion in this category and it is 77 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Long John Silvers has a higher rating than Captain Ds. Regarding Product or Service Quality criterion, consumers gave Captain Ds 2.3 stars and it is 83% greater than other in category. Long John Silvers however was rated 1.7 stars and it is 57% greater than other in category.

Captain Ds and Long John Silvers Rating Details

Staff
2.3 (4 reviews)
1.7 (306 reviews)
Reviewer's quote

Drive through wait was about 20 minutes, the cashier was sooooooo damned busy trying to sell me into buying raffle tickets that she forgot to give me some of food I ordered! My grandbaby can only eat certain foods and we were headed out of town so too late to turn around. Okra was Cold!Sooooooo...

Tammy M

...The staff at the NIles store treat us both like family. We don't usually even have to give our orders, they know what we want and how we want it before we say a word. For His birthday this year I told him that I'd take him anywhere he wanted to go regardless of cost, he wanted to see "his girls"...

Fermon
Value for money
1.8 (4 reviews)
2.2 (276 reviews)
Reviewer's quote

When I finally get to the window, and it’s everyone’s turn behind me to wait, the girl takes my order (a two piece fish dinner) and my money and immediately asks me to pull around to the front, no explanation just could you pull around and I’ll bring your order. So I pull around and wait as car...

PissedConsumer1578960

Hays ks store dose not accept cash in sme cases was a very very inconvient situation put me 45 minutes behind on driving time im disabled and had to go acrost to break a fifty dollar bill

Violeta
Product or Service Quality
2.3 (4 reviews)
1.7 (290 reviews)
Reviewer's quote

I ordered a seafood plate and strawberry cheesecake to go on 9/28. I paid for my order and was not provided a receipt. Later that day, I realized the cheesecake was missing. I called Captain D's 9 times to no avail. I kept getting a recording that said the mailbox couldn't receive messages. The...

Aylinn

... Penn Hills on rodi road The lady at the pick up window was one of the rudest ignorant people That I have dealt with in fast food I told her that her customer service was not very acceptable And she came outside to confront me about it Swearing in front of other customers and carrying on I wish my wife was with me so she could a punched her in her face....

PissedConsumer1709405

Captain Ds and Long John Silvers Pros and Cons

Pros
  • Long standing brand
  • Great management
  • Great food
  • Staff and service
  • Food was ok
  • Food is fabulous
Cons
  • Poor service
  • Slow service
  • Expensive
  • Poor service and filthy
  • Place sucks
  • Service

Captain Ds and Long John Silvers Most Positive Reviews

Top rated reviews
4.7

I ain't complaining about the Captain D's located in 1345 Highway 29 N, Concord, NC 28025. The quality of the fish...

5

It was a great place

Captain Ds and Long John Silvers Most Critical Reviews

Lowest rated reviews
1

I ordered a seafood plate and strawberry cheesecake to go on 9/28. I paid for my order and was not provided a receipt....

1

Disgusted with the place i went their like two days go n their was mess every where n they couldn't even get our orders...

Captain Ds and Long John Silvers Latest Reviews

Recent published reviews
2.4

Drive through wait was about 20 minutes, the cashier was sooooooo damned busy trying to sell me into buying raffle ticke...

Read all 5 reviews

I had some issues with my district manager to a point where I asked him if I could have the number to the store owner...

Read all 622 reviews

Captain Ds and Long John Silvers Products and Services

Most reviewed product and services
  • Captain Ds Customer Care (1 review)
  • Long John Silvers Customer Care (95 reviews)
  • Long John Silvers Manager (61 reviews)
  • Long John Silvers Sanitary Conditions (53 reviews)